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crystalbear99
Posts: 4
Member Since: ‎06-22-2011
Message 1 of 7 (580 Views)
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HP Deskjet 845c stopped printing in the middle of a job and will not print anymore

My deskjet 845c was printing fine and then suddenly stopped printing in the middle of a page. The power light is on and steady and the orange light is blinking.  I am unable to print at all at this time.

 

I have followed the troubleshooting listed using the HP Print Diagnostic Utility and have removed and cleaned the ink cartridges but the orange light is still blinking.

 

Any help you could offer would be greatly appreciated.

 

Thanks.

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Bob_Headrick
Posts: 15,963
Member Since: ‎11-17-2008
Message 2 of 7 (566 Views)

Re: HP Deskjet 845c stopped printing in the middle of a job and will not print anymore

There are two possible orage lights that could be blinking, the resume light and the cartrdige light.  Which is it?  The page here may help.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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crystalbear99
Posts: 4
Member Since: ‎06-22-2011
Message 3 of 7 (563 Views)

Re: HP Deskjet 845c stopped printing in the middle of a job and will not print anymore

The blinking orange light is the ink cartridge light. I have already gone to the same site and tried all the steps but nothing seemed to help. I do not know why it stopped printing all of a sudden mid page when I printed about 5 pages prior to that with no problems.....and now it will not print at all.
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Bob_Headrick
Posts: 15,963
Member Since: ‎11-17-2008
Message 4 of 7 (561 Views)

Re: HP Deskjet 845c stopped printing in the middle of a job and will not print anymore

Try cleaning the contacts on the cartridges as shown here

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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crystalbear99
Posts: 4
Member Since: ‎06-22-2011
Message 5 of 7 (552 Views)

Re: HP Deskjet 845c stopped printing in the middle of a job and will not print anymore

I tried cleaning the printer cartridges and the print holder but I still have the orange ink cartridge light blinking.  I unplugged the printer for a hard restart as well but I am still not able to print.

 

Any other suggestions?

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Bob_Headrick
Posts: 15,963
Member Since: ‎11-17-2008
Message 6 of 7 (549 Views)

Re: HP Deskjet 845c stopped printing in the middle of a job and will not print anymore

It appears one of your cartridges has failed.  I do not recall if the Deskjet 845c will print in reserve mode with one cartrdige removed.  If it will then remove the color cartrdige and try printing a test page.  If this works the color cartrdige was at fault.  If not then reinsert the color cartrdige and remove the black cartrdige and print a test page.  Did this work?  If so the black cartrdige is at fault.

 

If the printer will not print with one cartrdige removed then I would suggest replacing the black cartridge with a fresh replacement.  My experience suggests the black cartrdige is usually the culprit....

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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crystalbear99
Posts: 4
Member Since: ‎06-22-2011
Message 7 of 7 (541 Views)

Re: HP Deskjet 845c stopped printing in the middle of a job and will not print anymore

Thank you for your advice.

 

I had changed the color cartridge but it would still not print.  I changed the black cartridge with an old cartridge I still had and the printer worked and the orange ink light was no longer blinking. 

 

I appreciate all your help on this matter. 

 

 

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