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‎09-01-2015 11:30 AM - edited ‎09-01-2015 03:37 PM

HP Recommended
Product: HP 4000n
Operating System: Microsoft Windows 10 (64-bit)

I bought a new PC because the message I got from Microsoft said they could't do a Win 10 upgrade. So, now I have a new computer with Win 10 64bit and can't connectto my HP 4000n LASERJET PRINTER.

Really don't want t replace it but if I have to what Printer is comparable to the Laserjet 4000n.  

Is anyone working on the driver situation, apparently this is the problem.

Any help would be greatly appreciated.

 

 

40 REPLIES 40

‎09-01-2015 01:33 PM

HP Recommended

Hi,

Could you clarify your intention by "can't connectto my HP 4000n scanner"?

 

The HP LaserJet 4000n is a printer only. may you refer to any other model?

 

If you may refer to printing try following these steps to install the printer on Windows 10:

http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c04745752

 

For any issues be sure to check the Troubleshooting section near the bottom of the document.

 

Regards,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎09-01-2015 03:36 PM

HP Recommended

I tried what you sent but no good. I have worked with computers and printers for over 25 years, ran the IT department for a large national company, and I am sure that it is a driver problem.

I do appreciate your suggestion but I have tried your suggestion and many others that HP and Microsoft showed but the same result.

I have tried to make the printer be seen by an IP address which you would think that would work but nothinf.

Thanks again, Dan

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‎10-15-2015 04:00 AM

HP Recommended

HP LaserJet 4000n Printer does not work with window 10

 

 

 

I am having a same problem, and have been advised a driver is the culprit. Unfortunately the  new driver is probably not available. What a nightmare!

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‎10-19-2015 09:32 PM

HP Recommended

 

Rang Microsoft support , problem solved:

 

Action: Printing

Result: Unable to print

Cause:  outdated drivers

Resolution: Remote assisstance Reinstall drivers

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‎10-28-2015 06:13 PM

HP Recommended

I have 2 laserjet 4000TN running with Windows 10 x64 and Windows 10 x86 PCs.

 

Driver that works for Windows 10 x64 is the Windows 7x64 driver for Laserjet 4050 PCL6 

Driver Name is HP Laserjet 4050 PCL6 version 6.1.7233.0  - Works perfectly

 

For Windows 10 32bits , I install the PCL6 driver Windows XP driver. 

Driver name: HP Laserjet 4000 Series PCL 6 version 4.27.4000.400 . Works perfectly

 

With the above drivers can get  1200x1200 resolution and also control all the trays (paper-type and size) correctly.

 

 

Reuel

Chartered IT consultant

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‎12-02-2015 10:15 AM

HP Recommended

How would I install the driver? Since I'm not an IT guy.

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‎12-02-2015 01:28 PM

HP Recommended

1. Google the driver Name including the version number I listed. It will be avaliable on some third party sites if it is no longer available from HP

2. Unzip the driver to suitable location.

3. Add the printer using local port LPT or a tcp/ip port

4. Install the driver manually using HAVE DISK option and point to the location of the unzipped driver.

 

 

 

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‎12-06-2015 09:34 AM

HP Recommended

 It's working now. Thank you!

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‎12-08-2015 07:20 AM

HP Recommended

Hi! Sorry but i have a pc with WIN 10 x64 and i can't install the drivers for my printer hp laserjet 4000n. You suggest to install WIN 7 drivers x64 for HP 4050 but i can't find them. Can you please link me the files ? I'm desperate :Crying: . Thanks 

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