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Honor Student
nimzi
Posts: 2
Member Since: ‎05-25-2011
Message 1 of 4 (638 Views)

HP Officejet 6500 All-in-One Printer - E709a duplex printing

 

well,

i bought the HP Officejet 6500 All-in-One Printer - E709a which didn't come with a duplexer (what i realized after purchasing).

so i ordered the duplexer separately.

Now after connecting it, I am stuck, because no matter what i do it won’t print double sided automaticly.

any suggestions

thanks

Professor
Picardje
Posts: 1,757
Member Since: ‎07-15-2009
Message 2 of 4 (615 Views)

Re: HP Officejet 6500 All-in-One Printer - E709a duplex printing

Hi,

 

This model does NOT support a duplex unit. It will fit on it but you cannot activate it in the units software or settings. It will only work on a E709N.



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Honor Student
nimzi
Posts: 2
Member Since: ‎05-25-2011
Message 3 of 4 (607 Views)

Re: HP Officejet 6500 All-in-One Printer - E709a duplex printing

thank you for answering..

 

the unit fits perfectly. its just a question of settings. which i don't know how to operate.

 

any ideas?

Professor
Picardje
Posts: 1,757
Member Since: ‎07-15-2009
Message 4 of 4 (607 Views)

Re: HP Officejet 6500 All-in-One Printer - E709a duplex printing

Hi,

 

I know it fits perfectly, but that is because of the generic base of the unit, its built mostly of the same parts as the e709n, hower it just not able to make the settings you want to make. The dupleror is just not supported in the firmware, so it will not function as a duplex, just as a back door.



Say "Thanks" by clicking the Kudos Star in the post that helped you.

Although I work for HP my posts and replies are my own

Please mark the post that solves your problem as "Accepted Solution"

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