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Hoddy
Posts: 1
Member Since: ‎10-24-2012
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HP P1102 turns off after 4 hours since latest firmware update - How to stop it turning off?

I've updated the firmware and my printer drivers to the latest realease (17/10/2012) on my P1102 printer. The printer now turns off completely after approx 4 hours. I have changed the setting in the driver to "Never turn off" but it makes no difference. This is a big problem as I use the PC connected to the printer via remote access and so I can no longer print when I want to. How can I either roll back the firmware or stop the printer turning off please? Since updating the firmware I have also noticed that when the printer goes to sleep the grren light will flash every so opten before the firware update the lights went off when the printer went to sleep. Can anybody help PLEASE.....

 

Thanks in advance

Hoddy

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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 2 of 2 (606 Views)

HP P1102 turns off after 4 hours since latest firmware update - How to stop it turning off?

[ Edited ]

Hi Hoddy,

Follow the steps in the document below. Let me know if this helps you out?

Auto-Off Delay Time is Too Short

 

 

I am an HP employee.

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