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geofk
Posts: 3
Member Since: ‎11-19-2009
Message 1 of 30 (57,414 Views)

HP Photosmart 1215 and Windows 7

I am trying to install an HP Photosmart 1215 on a Sony Vaio laptop.  There is no driver for Windows 7, and the driver for XP did not install the printer.  Any advice?

 

Geofk

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Bob_Headrick
Posts: 16,292
Member Since: ‎11-17-2008
Message 2 of 30 (57,410 Views)

Re: HP Photosmart 1215 and Windows 7

[ Edited ]

geofk wrote:

I am trying to install an HP Photosmart 1215 on a Sony Vaio laptop.  There is no driver for Windows 7, and the driver for XP did not install the printer.  Any advice?


Assuming this is the Photosmart 1215 that uses the #45 and #78 cartridges and not the Photosmart PSC 1215 then the Deskjet 990 driver should be a good match. Add the driver as shown in this link.

Message Edited by Bob_Headrick on 11-19-2009 08:47 AM

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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geofk
Posts: 3
Member Since: ‎11-19-2009
Message 3 of 30 (57,404 Views)

Re: HP Photosmart 1215 and Windows 7

Thanks, Bob.  I will give that a try.
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geofk
Posts: 3
Member Since: ‎11-19-2009
Message 4 of 30 (57,401 Views)

Re: HP Photosmart 1215 and Windows 7

When I try to download the driver for Deskjet 990 I receive a message that the driver is not compatible with my operating system.
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Bob_Headrick
Posts: 16,292
Member Since: ‎11-17-2008
Message 5 of 30 (57,397 Views)

Re: HP Photosmart 1215 and Windows 7


geofk wrote:
When I try to download the driver for Deskjet 990 I receive a message that the driver is not compatible with my operating system.

Do not download a driver from hp.com, the Deskjet 990c driver is available from Windows Update as described here.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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needhelptoo
Posts: 2
Member Since: ‎11-23-2009
Message 6 of 30 (57,159 Views)

Re: HP Photosmart 1215 and Windows 7

If the 1215 is connected to another pc running xp, how can I install a driver on a new pc running windows 7 as a networked printer?
jmf Honor Student
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jmf
Posts: 2
Member Since: ‎11-28-2009
Message 7 of 30 (56,891 Views)

Re: HP Photosmart 1215 and Windows 7

I too have the issue with installing drivers for my hp photosmart 1215 and when i followed your link this printer was not there.  Is there another that's compatible for Windows 7?

 

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Bob_Headrick
Posts: 16,292
Member Since: ‎11-17-2008
Message 8 of 30 (56,879 Views)

Re: HP Photosmart 1215 and Windows 7


needhelptoo wrote:
If the 1215 is connected to another pc running xp, how can I install a driver on a new pc running windows 7 as a networked printer?

On the XP computer turn on file and printer sharing, then share the printer.  I will assume your XP computer is named xpcomputer and the printer is shared as hp1215.  Now on the Windows 7 machine go to the Devices and Printers folder, Add Printer, Add a Local Printer, Create a  new port, local port, Next, \\xpcomputer\hp1215, when the list of printers appears click on Windows Update, then select HP, HP Deskjet 990c.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Bob_Headrick
Posts: 16,292
Member Since: ‎11-17-2008
Message 9 of 30 (56,832 Views)

Re: HP Photosmart 1215 and Windows 7

[ Edited ]

jmf wrote:

I too have the issue with installing drivers for my hp photosmart 1215 and when i followed your link this printer was not there.  Is there another that's compatible for Windows 7?


If you are refering to this link, the Photosmart 1215 is not listed but it is indeed compatible with the Deskjet 990c.  Start with step 2 in the procedure given in the link.

 

Message Edited by Bob_Headrick on 11-29-2009 02:02 PM

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

jmf Honor Student
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jmf
Posts: 2
Member Since: ‎11-28-2009
Message 10 of 30 (56,794 Views)

Re: HP Photosmart 1215 and Windows 7

I updated the list of HP drivers from the internet to my printer set up and Designjet 990c is not one of the options so  still can't install my hp photosmart 1215.  help
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