Re: HP Photosmart C5180 - Ink System Failure (267 Views)
Posts: 1
Registered: ‎11-17-2013
Message 61 of 62 (267 Views)

Re: HP Photosmart C5180 - Ink System Failure

[ Edited ]

Very frustarted and now resigned to never, ever buying another HP device as long as I live.

Bought a brand new Black cartiridge only to find out the HP printer is factury configured to work only if other ink is present. So now back to the store to spend more money on another cartridge, only to find out the ink system is in failing mode and now paper jams and STILL NOT PRINITING AND ALSO POSTING A WARNING THAT THE NEW CARTRIDGE IS EMPTY AND WONT PRINT AT ALL. Now fingers covered in ink from clearing papaer jam, spent $40 on new cartridges and STILL NO SIMPLE TEXT PAGE PRINTED. {Content Removed} HP PRINTERS, they are garbage.

I guess the reason the brand new magenta cartridge is posting as empty is because the printer drained it all over the insid e of the housing. UN {Content Removed} BELIEVABLE. PIECE OF {Content Removed}. NOW, MORE MONEY ON ANOTHER PRINTER, guarantee you, it won't be HPieceof crap. So Pissed right now.

Posts: 1
Registered: ‎03-28-2014
Message 62 of 62 (47 Views)

Re: HP Photosmart C5180 - Ink System Failure

THANK YOU SOOO MUCH!!!  Your solution of unplugging the printer then holding the "Help" & "OK" buttons while plugging the power cord back in worked great. (In my case the printer did not turn back on on its own. So you may have to press the power button if it doesn't turn on after a few minutes.) The whole process took only about 15 minutes and now my printer works with no problems. Thanks again!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation