Question
HP Printer Control app for Windows 8
Replies (89)
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Student
Trish-1
Posts: 1
Member Since: ‎12-30-2013
Message 51 of 90 (745 Views)

Re: HP Printer Control app for Windows 8

I can't find our what is  wrong with my printer .  It is offline the internet light on the printer is off but the bluetooth light is on.

 

Student
richvanc
Posts: 1
Member Since: ‎11-24-2013
Message 52 of 90 (729 Views)

Re: HP Printer Control app for Windows 8

Well I don't see my Printer model listed: HP Photosmart Premium C410a

Tutor
jghiller
Posts: 15
Member Since: ‎09-01-2009
Message 53 of 90 (695 Views)

Re: HP Printer Control app for Windows 8

Running the app on Win 8.1 with HP7520 all in one. Most of the times it cant find the printer despite most other functions and tools designed to support the printer and associated web services tell me the printer is online. 

Very frustrating. The root issue I believe is that will all the nice functionality of the 7520, too many times the tools come up short or are unable to identify the issue. To start off - when 7520 is installed on Win8, you have to use IP address which is not preferred. This method of installing leads to problems when its necessary to restart the printer - the IP address changes and this messes up everyting. With firewalls turned off, printer should be discovered but its not.

Student
Meik75
Posts: 1
Member Since: ‎01-16-2014
Message 54 of 90 (658 Views)

Re: HP Printer Control app for Windows 8

I have a HP officejet 4500 wireless and I'm trying to connect the printer to my Lenovo Ideapad Touch and I keep getting an error saying the app can not be installed.

 

Please HELP with this my assignment is due today

Thanks

Honor Student
Educlass
Posts: 2
Member Since: ‎01-26-2014
Message 55 of 90 (627 Views)

Re: HP Printer Control app for Windows 8

Hi I have a hp laserjet 1012 (on windows 7 I was using laserjet 3055 pl5) but I have upgraded to the windows rt. I have a printer network but I can not set it up because the driver is out of date are there any tricks to make this work?
Student
harolyn
Posts: 1
Member Since: ‎02-03-2014
Message 56 of 90 (603 Views)

Re: HP Printer Control app for Windows 8

the printer says it is not connected to the internet

Top Student
DARLENE53
Posts: 5
Member Since: ‎12-15-2013
Message 57 of 90 (598 Views)

Re: HP Printer Control app for Windows 8

Just wanted to letu know that the issue was with my wifi connection. It was like power overload, we had to purchase another wifi for upstairs as well as downstairs. wa la works great.

Hope this helps you out!!!!!!!

Honor Student
Ginette55
Posts: 2
Member Since: ‎02-04-2014
Message 58 of 90 (583 Views)

Re: HP Printer Control app for Windows 8

why can't i print on my printer hp oficejet d145 from my windows 8.1 pc?

is there a appropriate printer driver for my old printer?

Thank you for anyone's help.

Honor Student
jenni76
Posts: 4
Member Since: ‎02-04-2014
Message 59 of 90 (574 Views)

Re: HP Printer Control app for Windows 8

I updated my computer to Windows 8 and now my HP Deskjet 5850 printer is no longer compatible. I tried finding an alternative driver that was recommended, but it wouldn't complete downloading. And with the Hp printer control, absolutely nothing happened. Do I need a new printer? It works fine and would be seriously disappointed if that was the case. Any suggestions would be great.

Teacher
JohnnyUtah
Posts: 46
Member Since: ‎11-05-2009
Message 60 of 90 (570 Views)

Re: HP Printer Control app for Windows 8

Hi Jenni76,

 

Try going to PC and Devices>Devices>Add a Device. The printer will need to be connected to the network or PC.

I work for HP.

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