Question
HP Printer Control app for Windows 8
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Honor Student
Posts: 4
Member Since: ‎02-04-2014
Message 61 of 94 (942 Views)

Re: HP Printer Control app for Windows 8

Thanks for responding. I had tried your suggestion several times. The computer looks for the printer, doesnt find it, then gives me a list of printer brands and models. My printer does not show up. I tried downloading a driver for a different printer that I read on another forum had worked for someone, but that didnt work for me either. Thanks again for taking the time.

Teacher
Posts: 48
Member Since: ‎11-05-2009
Message 62 of 94 (930 Views)

Re: HP Printer Control app for Windows 8

Jenni76,

 

How is the printer connected?

I work for HP.

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution".
Honor Student
Posts: 3
Member Since: ‎09-19-2013
Message 63 of 94 (911 Views)

Re: HP Printer Control app for Windows 8

no workind

 

Honor Student
Posts: 4
Member Since: ‎02-04-2014
Message 64 of 94 (908 Views)

Re: HP Printer Control app for Windows 8

It is connected by USB.
Teacher
Posts: 48
Member Since: ‎11-05-2009
Message 65 of 94 (902 Views)

Re: HP Printer Control app for Windows 8

Jenni76 -

 

Open the right charm bar and search for Devices and Printers. Is your printer listed in the "Printers" section?

I work for HP.

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution".
Student
Posts: 1
Member Since: ‎02-11-2014
Message 66 of 94 (884 Views)

Re: HP Printer Control app for Windows 8

I keep getting the printer offline prompt...I have checked everything at least 5 times and can't get it fixed ...what is the problem?

Honor Student
Posts: 2
Member Since: ‎02-04-2014
Message 67 of 94 (867 Views)

Re: HP Printer Control app for Windows 8

Hello JohnnyUtah,

Even directly connected via USB my W8.1 HP laptop don't see my HP OfficeJet d145 10 years old printer. Why?

I would be very desapointed to have to purchase a new printer.

Thanks in advanced for your help.

Ginette55

Student
Posts: 1
Member Since: ‎03-05-2014
Message 68 of 94 (826 Views)

Re: HP Printer Control app for Windows 8

hello

Honor Student
Posts: 2
Member Since: ‎03-22-2014
Message 69 of 94 (741 Views)

Re: HP Printer Control app for Windows 8

How can I scan?

Student
Posts: 1
Member Since: ‎04-16-2014
Message 70 of 94 (641 Views)

Re: HP Printer Control app for Windows 8

Hi HP 

 

I noted that the HP OfficeJet 6213 is not on the supported list.

 

I have just bought a new laptop and has Win 8.1 on and I can successfully scan....but unfrotunately I cannot print ( even though it runs and spools...then disappears )

 

Any advise as to how I can get priniting again ?

 

Many thanks in advance for your help

 

Ian

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