Question
HP Printer Control app for Windows 8
Replies (87)
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Honor Student
jenni76
Posts: 3
Member Since: ‎02-04-2014
Message 61 of 88 (552 Views)

Re: HP Printer Control app for Windows 8

Thanks for responding. I had tried your suggestion several times. The computer looks for the printer, doesnt find it, then gives me a list of printer brands and models. My printer does not show up. I tried downloading a driver for a different printer that I read on another forum had worked for someone, but that didnt work for me either. Thanks again for taking the time.

Teacher
JohnnyUtah
Posts: 46
Member Since: ‎11-05-2009
Message 62 of 88 (540 Views)

Re: HP Printer Control app for Windows 8

Jenni76,

 

How is the printer connected?

I work for HP.

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution".
Honor Student
miamorsote
Posts: 3
Member Since: ‎09-19-2013
Message 63 of 88 (521 Views)

Re: HP Printer Control app for Windows 8

no workind

 

Honor Student
jenni76
Posts: 3
Member Since: ‎02-04-2014
Message 64 of 88 (518 Views)

Re: HP Printer Control app for Windows 8

It is connected by USB.
Teacher
JohnnyUtah
Posts: 46
Member Since: ‎11-05-2009
Message 65 of 88 (512 Views)

Re: HP Printer Control app for Windows 8

Jenni76 -

 

Open the right charm bar and search for Devices and Printers. Is your printer listed in the "Printers" section?

I work for HP.

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution".
Student
cedricrice
Posts: 1
Member Since: ‎02-11-2014
Message 66 of 88 (494 Views)

Re: HP Printer Control app for Windows 8

I keep getting the printer offline prompt...I have checked everything at least 5 times and can't get it fixed ...what is the problem?

Honor Student
Ginette55
Posts: 2
Member Since: ‎02-04-2014
Message 67 of 88 (477 Views)

Re: HP Printer Control app for Windows 8

Hello JohnnyUtah,

Even directly connected via USB my W8.1 HP laptop don't see my HP OfficeJet d145 10 years old printer. Why?

I would be very desapointed to have to purchase a new printer.

Thanks in advanced for your help.

Ginette55

Student
hicksp
Posts: 1
Member Since: ‎03-05-2014
Message 68 of 88 (436 Views)

Re: HP Printer Control app for Windows 8

hello

Honor Student
da1nonly
Posts: 2
Member Since: ‎03-22-2014
Message 69 of 88 (351 Views)

Re: HP Printer Control app for Windows 8

How can I scan?

Student
Ianka
Posts: 1
Member Since: ‎04-16-2014
Message 70 of 88 (251 Views)

Re: HP Printer Control app for Windows 8

Hi HP 

 

I noted that the HP OfficeJet 6213 is not on the supported list.

 

I have just bought a new laptop and has Win 8.1 on and I can successfully scan....but unfrotunately I cannot print ( even though it runs and spools...then disappears )

 

Any advise as to how I can get priniting again ?

 

Many thanks in advance for your help

 

Ian

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