HP Solution Center and Photosmart Plus (87 Views)
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Honor Student
BobK60
Posts: 2
Registered: ‎01-25-2014
Message 1 of 2 (87 Views)

HP Solution Center and Photosmart Plus

After reinstalling b209a drivers from original CD, HP Solution Center no longer works. Message indicates "HP Imaging Device not found". Is Solution Center on CD? if yes, how do I find & install it? If no, how do I download from HP.com?

I am using the printer on my wireless network, not directly attached to laptop.

 

HP
Rainbow7000
Posts: 2,222
Registered: ‎09-02-2013
Message 2 of 2 (49 Views)

Re: HP Solution Center and Photosmart Plus

[ Edited ]

Hi BobK60,
Welcome to the Forums:smileyhappy:

I understand the installation issue you are having and would like to help. I do suggest uninstalling the printer and reinstalling it from using the download. This may help put the Solution Center back on your computer.

Here is a link for uninstalling: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02259020

Restart your computer.

Here is a link for the driver: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3777182&lc=en&cc=us&dlc=en&lang=en&cc=us

I hope this helps, please let me know the outcome and if needed, I will look into this some more for you.

Good luck:smileyhappy:

Rainbow7000
I work on behalf of HP

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