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Honor Student
Posts: 2
Member Since: ‎01-25-2014
Message 1 of 2 (205 Views)

HP Solution Center and Photosmart Plus

After reinstalling b209a drivers from original CD, HP Solution Center no longer works. Message indicates "HP Imaging Device not found". Is Solution Center on CD? if yes, how do I find & install it? If no, how do I download from HP.com?

I am using the printer on my wireless network, not directly attached to laptop.

 

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HP Support Agent
Posts: 11,326
Member Since: ‎09-02-2013
Message 2 of 2 (167 Views)

Re: HP Solution Center and Photosmart Plus

[ Edited ]

Hi BobK60,
Welcome to the ForumsSmiley Happy

I understand the installation issue you are having and would like to help. I do suggest uninstalling the printer and reinstalling it from using the download. This may help put the Solution Center back on your computer.

Here is a link for uninstalling: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02259020

Restart your computer.

Here is a link for the driver: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3777182&lc=en&cc=us&dlc=en&lang=en&cc=us

I hope this helps, please let me know the outcome and if needed, I will look into this some more for you.

Good luckSmiley Happy

R a i n b o w 7☮☮☮

I work on behalf of HP


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