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03-22-2012 07:42 AM
Click this link:
This leads to the operating system drop down for our software/drivers page related to your printer:
It is imperative that you select the operating system version that you are utillizing on your computer. If you are using a 32bit version of Windows 7, select x32. If it is 64bit, select x64. These drivers and most programs are designed to perform on a specific platform architecture and may, or will, not work correctly.
The terms 32-bit and 64-bit refer to the way a computer's processor (also called a CPU), handles information. The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than the 32-bit version
- Click the Start button , right-click Computer, and then click Properties.
If "64-bit Operating System" is listed next to System type, you’re running the 64-bit version of Windows Vista or Windows 7.
If "32-bit Operating System" is listed next to System type, you’re running the 32-bit version of Windows Vista or Windows 7.
The edition of Windows Vista or Windows 7 you're running is displayed under Windows edition near the top of the window.
The driver you are looking for when you select your OS is the full feature photosmart software & driver. Click the latest version and follow the instructions for downloading and installing the software.
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08-07-2013 08:38 AM
Have reinstalled drivers for photosmart c 4780 several times but still can't scan either form pc or from printer to pc. Please advice. Have Windows 7 64 bit. Thanks.