Question
HP Solution Center will not run
Replies (53)
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Top Student
Posts: 5
Member Since: ‎06-28-2013
Message 51 of 54 (319 Views)

Re: HP Solution Center will not run

I have good and bad news. Good is that when I turned comput on this AM I had Solution CenterSmiley Very Happy. Bad news is that my cartrige (only use black) must've dried out.Smiley Sad.Did the clean/prime to no avail. Any revival for the cartrige? Thanx a bunch wiz!

Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 52 of 54 (310 Views)

Re: HP Solution Center will not run

Hi truthseeker53,

 

Glad to hear solution center is working again. If the black cartridge is empty or dried up you need to replace it with a new one. Check out the link below.

 

HP 60XL High Yield Black Original Ink Cartridge - $ 36.99

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Tutor
Posts: 22
Member Since: ‎05-29-2012
Message 53 of 54 (230 Views)

Re: HP Solution Center will not run

I have more than on 7z files, do you only have to do this process to one of the files?
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Tutor
Posts: 22
Member Since: ‎05-29-2012
Message 54 of 54 (229 Views)

Re: HP Solution Center will not run

HP Employee

 

I have tried all of the above steps.

uninstalled one of the 7z.... files

ran disk cleanup.

still no  luck.

still getting "dot4_plugin.exe has stopped working".

 

 

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