Re: HP laser jet m1319f MFP driver problems (4233 Views)
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Top Student
mac9066
Posts: 9
Registered: ‎12-24-2012
Message 11 of 17 (4,251 Views)

Re: HP laser jet m1319f MFP driver problems

[ Edited ]

Hello Travis,

 

Info about my computers:

 

COMP (M)

Operating System

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)

Install Language: Hrvatski (Hrvatska)

System Locale: Hrvatski (Hrvatska)

Processor

3,20 gigahertz AMD A8-5500 APU with Radeon HD Graphics

192 kilobyte primary memory cache

4096 kilobyte secondary memory cache

64-bit ready

Multi-core (2 total)

Hyper-threaded (4 total)

Main Circuit Board

Board: ASRock FM2A75 Pro4

Serial Number:  [Personal Information Removed]

Bus Clock: 100 megahertz

BIOS: American Megatrends Inc. P1.80 11/02/2012

 

Comp (N)

Operating System

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Install Language: Hrvatski (Hrvatska)
System Locale: Hrvatski (Hrvatska)

Processor

2,90 gigahertz AMD A8-3850 APU with Radeon HD Graphics
512 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Main Circuit Board

Board: ASRock A55M-HVS
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. P1.00 08/18/2011

 

Comp (D)

Operating System

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)

Install Language: Hrvatski (Hrvatska)

System Locale: Hrvatski (Hrvatska)

Processor

3,20 gigahertz AMD Phenom II X4 840

512 kilobyte primary memory cache

2048 kilobyte secondary memory cache

64-bit ready

Multi-core (4 total)

Not hyper-threaded

Main Circuit Board

Board: 880GMS-E35 (MS-7641) 2.0

Bus Clock: 200 megahertz

BIOS: American Megatrends Inc. V10.0 02/21/2011

 

Comp (V)

Operating System

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Install Language: Hrvatski (Hrvatska)
System Locale: Hrvatski (Hrvatska

Processor

2,20 gigahertz AMD Athlon 64 X2 Dual Core
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded

Main Circuit Board

Board: ASUSTeK Computer INC. M2V Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0901 09/07/2006

 

and Laptop is Acer Aspire V3-731g

 

 

Only thing what is same on this computers is operating system with language pack. 

Btw i dont have problems with 32-bit systems, just 64-bit ones, and yes they run almost same applications. On computer what reinstall OS from 32 to 64 bit(formated disk), installation dont work.

I tryed to turn off process on start up with msconfig, didt help.

I think problem is in this file ProductInst.exe what is part of installation.

I tryed to manual install printer on add printer and got error like manage program cant be installed(error 0x0000002)

I found post about same problem 3 years old, but no solution. ..

 

Regents Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 12 of 17 (4,245 Views)

HP laser jet m1319f MFP driver problems

[ Edited ]

Hello mac9066

I don't see much commonality between your computers so I don't think it is hardware related. Going off the 0x0000002 error you get when you tried to add the printer manually, I was able to find many people experiencing that same error with different printers of various venders. I have found some people had luck with restarting the printer spooler.

Error 0x00000002 when adding network printer



Win7 Printer Problems 0x0000007b and 0x00000002

If the issue is related to the Print Spooler service it could explain the problems with installing both manually and with the installer. ProductInst.exe should not be involved when adding the printer manually, so I think the problem lies elsewhere.

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Top Student
mac9066
Posts: 9
Registered: ‎12-24-2012
Message 13 of 17 (4,233 Views)

Re: HP laser jet m1319f MFP driver problems

Hello Travis,

 

Restarting printer spooler didt work. 

Maybe is reson presmmissions, because it block on installation when says preinstalling the printer drivers->cant write on specific place?

On my computers are installed just 2 network printers, canon ir 2018 and hp design jet 500(ip printers).

Dont have any local ones, exepct this one.

Any other idea or sugestion?

Top Student
mac9066
Posts: 9
Registered: ‎12-24-2012
Message 14 of 17 (4,192 Views)

Re: HP laser jet m1319f MFP driver problems

I solved my problem.

hp_LJM1319_Full_Solution-v5.0.exe .

Manually add driver from unpacked file above, what is installation for 32- bit OS. And shared printer and drivers thru network, and printer now is working on every computer.

Driver for 64-bit OS ljM1319-hb-pnp-win64-en.exe  is 1 year older then then driver for 32-bit one(you can check relased date on HP site), so maybe HP fixed something  on driver for 32-bit os.  I still think HP driver for 64-bit is problem and hp should solve it, because you cant add scanner  and fax, just printer. And this is still multifucional device,so everything should work what you payed.:smileyhappy:

 

Regents Professor
Travis_C
Posts: 4,868
Registered: ‎11-22-2011
Message 15 of 17 (4,145 Views)

HP laser jet m1319f MFP driver problems

Hello mac9066

Glad to hear you got the driver installed and thanks for sharing how you did it. You should mark your post as the solution that way others can see how you solved the problem easier.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
Top Student
mac9066
Posts: 9
Registered: ‎12-24-2012
Message 16 of 17 (4,128 Views)

Re: HP laser jet m1319f MFP driver problems

[ Edited ]

Solve adding scanner.

After you added printer (what i wrote above), you restart computer. In devices and printers you see yellow triangle at printer. You right click on properties and in hardware part you see 3 drivers with yellow triangles, select one of them and then click properties, then inside new window driver click on update driver, and to search on driver on your computer, select folder where you unpacked hp_LJM1319_Full_Solution-v5.0.exe  and from that folder computer use driver. Repeat on other to marked with yellow triangle and everthing works -scanner and fax.

 

Thanks for advices.

Bye Travis

Student
dave_scholl
Posts: 1
Registered: ‎01-22-2013
Message 17 of 17 (4,050 Views)

Re: HP laser jet m1319f MFP driver problems

It took me about one day to find out, what the problem with this driver setup

really is. The exact same error also comes for the HP M1120n Printer driver installer

(which uses the same setup-software as the one for your printer driver).

 

Thus, I'm rather sure the problem with the setup seems to be more generic and

also applies for this printer driver.

 

Briefly: This crash during the setup happens if you install a driver with this type of

setup that is made for another language than the language of your

Windows 7. For instance the error appears, if you try to install the English version

of the printer driver on a German Windows 7.

 

Details and solution

 

After you downloaded the printer driver installer from the HP homepage

and run the .exe-file, it is extracted to a path similar to:

 

C:\Users\Administrator\appdata\local\temp\7zS7F41

 

(replace "Administrator" with the username you are logged in on

your Windows)

 

The directory structure within the driver's extracted folder

(in my example, the generated subdirectory name is called "7zS7F41"),

looks like the following tree (for simplicity, only directories are shown here,

not the files contained in them):

 

7zS7F41
 ├───English
 └───x64
     ├───English
     └───vcredist
         ├───RTM
         └───SP1

 

 

As you see, there are two subdirectories called "English". The toplevel "English"-

subdirectory contains a "license.txt". This directory is not important. BUT: there is a

second directory called "English" directly under the "x64" directory.

 

If you rename (or copy) this second "English" directory into "German"

(or whatever the language name of your non-english-windows7 is),  and execute

the "Setup.exe" which is directly in the toplevel "7sS7F41" directory, the HP

driver installer instantly works like a charm.

 

------------

I found this out with the help of these log files in the windows directory,

(C:\Windows\inf\setupapi.app.log, C:\Windows\inf\setupapi.dev.log)

 where an error was reported like

"Cannot copy file xxx from 7zS7F41\x64\German\ to C:\windows\... file not found".

 

Conclusion:

Don't install a foreign language (e.g. english) driver on a localized (i.e. non-english)

Windows 7.

Install the driver made for the language of your Windows or use the "hack"

I've provided.

 

From my point of view, the HP installer behaviour with localization

is more a bug than a feature. it makes things complicated in multi-language

environments.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation