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dhc_ii
Posts: 3
Member Since: ‎01-08-2012
Message 1 of 3 (240 Views)
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HP pro 8500 wireless 2nd paper tray & windows 7

I just replaced my Win XP system with a Win 7 system.  I installed the OfficeJet Pro 8500 wireless software from the HP website.  On the XP system I was able to choose the input tray (1 or 2)  from printer preferences.  On the Win 7 system I no longer see that option in printer preferences.  How do i fix it?

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ShlomiL
Posts: 10,637
Member Since: ‎01-03-2011
Message 2 of 3 (232 Views)

Re: HP pro 8500 wireless 2nd paper tray & windows 7

[ Edited ]

Hi,
Make sure the 2nd tray is set as installed:

Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Second Tray as installed and click OK to save the change.

Now the 2nd tray should appear as expected.

Regards,
Shlomi

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Honor Student
dhc_ii
Posts: 3
Member Since: ‎01-08-2012
Message 3 of 3 (223 Views)

Re: HP pro 8500 wireless 2nd paper tray & windows 7

Accepted Solution.
Thanks.
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