HP psc1315xi does not seem to be recognized by software

[Jingleheimer]

When I attempt to scan a paper, and hit hp, then HP Solution Center, a message pops up that states "no device detected, HP Solution Center will close."   Yet, when I print from a software, the printer does so.

I have downloaded the latest software and drivers, but to no value.

[jabzi · Accepted solution]

Hello,

Please perform the below mentioned steps that should resolve the issue.

Click the Windows icon ( ), and then click Computer .
Double-click Local Disc (C 🙂
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
     Hpiscnapp.exe  Or     Hpqscnvw.exe

Right click on it and then selct "Create shortcut "

The shortcut will be placed on the Desktop.
Click on the shortcut to launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.


Regards,
Jabzi

[Gumper648]

I tried doing what you said.  When I got to the part about one of two programs, there was one that had a suffix (Local) and the other said (Manifest).  Since the Manifest was the only one that had any size, I clicked it and then was asked as to what program to use to open it.  I didn't know so I clicked the option for the machine to find one.  I got sent to "Free File Folder", but when I went there the only option was to download some "PC Register Cleaner" type program.  Not wanting to go there, I exited.