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Joe_1
Posts: 5
Member Since: ‎02-20-2009
Message 1 of 76 (106,251 Views)

HPPhotosmartEssential.msi

C6280 Printer and Vista OS.  Recently installed Driver Updates (all) for 6280.  Now get software install messages/errors messages for all Users.  Must cancel numerous times and finally in lwr right of screen Printer ready msg appears.

 

Error msg indicates a network resource is unavailable; choose an altedrnate path to folder containing:  HPPhotosmartEssential.msi  in the box below.

 

The original "box below" defaulted to:

 

C:\Users\Joe\AppData\Local\Temp\7zS3983\setup\HPPhotoSmartEssential\

on initial installation.

Printer works fine, after cancelling Installer Program numerous times.  How can I get rid of this??

Thanks for the help.

 

Regents Professor
DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 2 of 76 (106,248 Views)

Re: HPPhotosmartEssential.msi

the HPPhotosmartEssential.msi file should be located in teh same location you mentioned. If the 7zS3983 forlder is not there anymore, then open the installation file you used to install the software. let it extract itself, and exit out of the welcome screen.

Now go to C:\Users\Joe\AppData\Local\Temp\, and look for a new 7zS folder, and go to 7zSxxxx\setup\HPPhotoSmartEssential\ , and you should find the .msi file there. Right click on it and select 'repair'.
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05012009
Posts: 1
Member Since: ‎05-01-2009
Message 3 of 76 (105,464 Views)

Re: HPPhotosmartEssential.msi

I've gotten that same message ever since purchasing my HP in January 2009. It takes 3 clicks to get rid of it. But I've NEVER been able to get the HP LaserJet L7590 to work: it spews out paper endlessly with garbage characters. Don't bother calling tech support in India. They are very confident and persistent but a dozen hours, including giving them remote access, has never resulted in a fix. My cheap Dell printer works fine with the HP Pavillion Slimline, though. I can't find the source file anywhere - do you know where I might find it so I can see if the printer will finally operate? Running Vista Ultimate.
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cool16v
Posts: 3
Member Since: ‎11-17-2009
Message 4 of 76 (100,281 Views)

Re: HPPhotosmartEssential.msi

A chat with tech support gave me the link to upgrade from 2.5 to 3.5. http://h30434.www3.hp.com/psg/board/message?board.id=Software&message.id=1279&query.id=290230#M1279

 

Honor Student
idd00jea
Posts: 4
Member Since: ‎01-21-2010
Message 5 of 76 (96,230 Views)

Re: HPPhotosmartEssential.msi

Hello,

I have same problem mentioned by Joe_1, and tried your solution (open the installation file used to install the software. let it extract itself, and exit out of the welcome screen), but I do not find "HPPhotosmartEssential.msi" file into "C:\Documents and Settings\@Antonio\Local Settings\Temp\7zS2BE3\setup\hpphotosmartessential\" directory.

 

Any new fix?.

 

BTW, I am using "DJ_AIO_06_F2400_NonNet_Full_Win_esn_130_163.exe" dowloaded from HP support website (two times to avoid any corruption during download), but it always have same problem that also have installation CD received with the new machine.

 

Honor Student
baron1
Posts: 1
Member Since: ‎03-17-2010
Message 6 of 76 (92,362 Views)

Re: HPPhotosmartEssential.msi

 HPPhotosmartEssential keeps trying to install, goes halfway and stops, keeps trying, over and over. Help

Student
keer
Posts: 1
Member Since: ‎03-28-2010
Message 7 of 76 (91,505 Views)

Re: HPPhotosmartEssential.msi

 
Honor Student
stmiranda
Posts: 2
Member Since: ‎03-29-2010
Message 8 of 76 (91,349 Views)

Re: HPPhotosmartEssential.msi

Add me to the list of folks having this problem. v3.5 works without a problem, but each time I reboot, this install package tries to run. Far as I know, know changes were made to this software.

Honor Student
skydiverusmc
Posts: 1
Member Since: ‎04-11-2010
Message 9 of 76 (90,217 Views)

Re: HPPhotosmartEssential.msi

Getting the same thing with my C7280 printer.  Didn't update the software and all the sudden every time I log in I'm getting the same error message.  I have to hit cancel about 10 times to get the error to go away.  Totally frustrating!

Honor Student
idd00jea
Posts: 4
Member Since: ‎01-21-2010
Message 10 of 76 (90,148 Views)

Re: HPPhotosmartEssential.msi

After using new Version 14.1.0 of this install software ( "DJ_AIO_06_F2400_NonNet_Full_Win_esn_140_175.exe" ) for my F2400 printer, all problems ended.

 

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