08-10-2013 06:03 PM
I got a new laptop with windows 8, the laptop is great but I cant use my printer with it! The program for my printer is only compatible with windows 2000, XP, & Vista. When I got my computer I gave it to Geek Squad who told me to try the hp website to install a program to be compatible with my printer and computer. I really hope to get some help!
Solved! Go to Solution.
08-10-2013 06:52 PM
Please provide me the model number or product number of the printer so that we can help you with the installation procedure for Windows 8.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on White “Kudos” STAR to say thanks!***
08-11-2013 05:44 PM
08-12-2013 11:59 AM
You may simply use the software below, it is intended for both 32 or 64 bit:
If my post resolved your problem, please mark it as as Accepted Solution
08-13-2013 07:59 AM
I was forced to buy a new computer. The new computer has Windows 8 (I hate it can't find anything without a struggle). I went to the HP website and downloaded the driver for my HP Officejet 7310 All-in-one and my computer does not have the proper software to open the execution file.
I did try going to the App Store on the computer, but the only program that appears to be able to open the file costs $29.95. I am not spending Thirty bucks to use an app one time.
Is there a solution?
08-13-2013 01:37 PM
08-13-2013 01:48 PM
it is an .exe file. The first couple of times I opened it it asked what app I wanted to use to open it. When I skipped that, I was able to download the driver and have been printing ever since. Thank you for your reply. The matter is resolved.
And, btw, I hate Windows 8.