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08-10-2013 06:03 PM
I got a new laptop with windows 8, the laptop is great but I cant use my printer with it! The program for my printer is only compatible with windows 2000, XP, & Vista. When I got my computer I gave it to Geek Squad who told me to try the hp website to install a program to be compatible with my printer and computer. I really hope to get some help!
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08-10-2013 06:52 PM
Please provide me the model number or product number of the printer so that we can help you with the installation procedure for Windows 8.
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08-11-2013 05:44 PM
08-12-2013 11:59 AM
You may simply use the software below, it is intended for both 32 or 64 bit:
If my post resolved your problem, please mark it as as Accepted Solution
08-13-2013 07:59 AM
I was forced to buy a new computer. The new computer has Windows 8 (I hate it can't find anything without a struggle). I went to the HP website and downloaded the driver for my HP Officejet 7310 All-in-one and my computer does not have the proper software to open the execution file.
I did try going to the App Store on the computer, but the only program that appears to be able to open the file costs $29.95. I am not spending Thirty bucks to use an app one time.
Is there a solution?
08-13-2013 01:37 PM
08-13-2013 01:48 PM
it is an .exe file. The first couple of times I opened it it asked what app I wanted to use to open it. When I skipped that, I was able to download the driver and have been printing ever since. Thank you for your reply. The matter is resolved.
And, btw, I hate Windows 8.