How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings (5132 Views)
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Honor Student
bez002
Posts: 3
Registered: ‎01-11-2012
Message 1 of 6 (5,132 Views)
Accepted Solution

How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

Master's Graduate
Cole_M
Posts: 438
Registered: ‎05-04-2011
Message 2 of 6 (5,126 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

Hello bez002,

 

To restore the factory settings of your printer:

  1. Select the wrench icon on the top right corner of the home screen.
  2. Select Tools.
  3. Select Restore Factory Defaults, and then confirm
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Honor Student
bez002
Posts: 3
Registered: ‎01-11-2012
Message 3 of 6 (5,121 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

The admin information has been lost and unfortunately this has not worked
Master's Graduate
Cole_M
Posts: 438
Registered: ‎05-04-2011
Message 4 of 6 (5,114 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

bez002,

 

Are you trying to log into a page for the printer and do not know the Administrative login? 

 

If I am mistaken, pleas elaborate.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Honor Student
bez002
Posts: 3
Registered: ‎01-11-2012
Message 5 of 6 (5,111 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

Yes I am  trying to log into a page for the printer and do not know the Administrative login? 

Student
ploel
Posts: 1
Registered: ‎08-12-2012
Message 6 of 6 (4,262 Views)

Re: How can I reset my HP ENVY 110 e-All-in-One Printer - D411a to factory settings

[ Edited ]

How about resetting username and password of admin section of printer's the webpage? Factory reset via menu does not seem to help here. Any possible help?

 

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