11-28-2012 01:55 PM
Need help uninstalling you HP printer drivers? Running Windows 8? Check out the video below for help!
This question was solved. View Solution.
11-28-2012 01:56 PM
If you are still having trouble uninstalling, let me know, I will see what I can do to help.
08-21-2014 05:45 PM
I have a Toshiba; running Windows 8:
My laptop wasn't recognizing my HP Photosmart C309g Scanner for some reason. Although I could print, I need the scanner, so I decided to uninstall/reinstall everything.
Perhaps I uninstalled the wrong feature first, but whatever happened, my laptop had a hiccup & windows wouldn't load. I used the onboard problem solving feature and windows did reload.
I returned to my efforts to reinstall the printer drivers (using the CD), but when the Setup window appears, the Install option doesn't appear. I only have the option to Exit the software setup window.
Does this mean there are still remnants of the previous installation? In the Programs and Features list, there are remants (HP Cust Part Program; HP Imaging Device Functions; and HP Solution Ctr, all of which were installed at the same time as the printer driver. Nothing happens when I right click to uninstall or double click on it to uninstall.
Any suggestions? Thank you!