04-27-2014 07:42 AM
Is there a step by step guide to uninstall manually and rid the computers of all? I need a fresh install and can't do one.
I'm pretty sure I need a newer printer for the win 7 computer, but in have an xp computer with financial software that I must get printing again. It's off network.
Tia for any help
04-29-2014 02:39 PM
Hello Ron7624, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking to manually remove the printer software. I would recommend utilizing this document on How to change or remove a program in Windows XP to individually remove all of the printer software.
Please let me know if you have any other questions. Thanks for posting on the HP Forums.
05-05-2014 02:09 AM
What I need our instructions on how to completely remove all traces of the initial HP installation. The windows tool that is built in simply removes the majority of the installation software but there are registry entries and other small portions left on your hard drive, as there was in the iTunes install that I earlier referred to.
That is what I need removal instructions for.
Hope I made myself more clear his time. I am unable to install on my old xp system because my computer doesn't access the printer after I run the installation program. It links like it took, but when sending a document to the printer, I get an error message saying failed to print.
05-05-2014 01:12 PM
Hi Ron7624 ,
I would recommend using the Microsoft tool fix on Fixing problems that programs cannot be installed or uninstalled.
I would also recommend utilizing this thread on solution center 8.0 corrupted and cannot reinstall software. There is a post by @SuperMario1 on removing each individual registry relating to the printer.
Please let me know how that goes.
05-15-2014 05:30 AM
As far as I have got your issue is that you want to start the printing feature working in your win xp
And you want to uninstall the complete driver first
Disconnect the printer USB cable
Run the driver software , you will get the option to UNINSTALL
Click on UNINSTALL and it will remove the complete software he printing
Later on since you want to printer driver only , then install the UPD directly
Extract and add the driver from the add a printer option available under printer and faxes
I am an HP Employee