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Student
calip
Posts: 1
Member Since: ‎03-31-2014
Message 1 of 2 (140 Views)
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Inkjet 3050 J610a software issue

I have lost the printer maintence fuction ( check ink level, clean head, etc) but other software functions ( set preferences, see what printining, customize your printer) ok. I installed CD and selected repair but did not fix. Should I unistall and reinstall software?

HP Support Agent
Jamieson
Posts: 3,624
Member Since: ‎03-11-2014
Message 2 of 2 (121 Views)

Re: Inkjet 3050 J610a software issue

Hello calip, and welcome to the HP Forums, I hope you enjoy your experience!

 

I see you have lost your maintenance functionality in the software. I would like to assist you with that.

 

I would suggest downloading and running the HP Print and Scan Doctor. 

 

If that does not work I would suggest Uninstalling the Printer Software and reinstalling the HP Deskjet 3050 All-in-One Printer - J610a Drivers.

 

Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

Jamieson
I work on behalf of HP



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