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dss_cottage
Posts: 11
Member Since: ‎08-22-2009
Message 1 of 12 (3,492 Views)
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Installing HP Image Zone

I had a hard drive failure and am in the process of reinstalling all my softwrae on the new HDD.

 

To make sure that I had the latest drivers, I downloaded the drivers for my HP Photosmart 8150 from the HP site.  The printer works fine but the process did not install HP Image Zone and Director. I have the original software CD and have tried a few of the setup files and .msi files but I can't seem to find the correct process to install Image Zone & Director.

 

Can someone point me in the right direction?

 

Win XP SP3

Photosmart 8150

I had Image Zone version 4

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DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 2 of 12 (3,474 Views)

Re: Installing HP Image Zone

Can you find shortcut icons for HP Solution Center and HP Photosmart Essential on your desktop or your Start Menu items?
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dss_cottage
Posts: 11
Member Since: ‎08-22-2009
Message 3 of 12 (3,469 Views)

Re: Installing HP Image Zone

DexterM,

 

No those shoprtcuts are not on the desktop or the start menu.

 

The only thing that is on the start menu is:

 -Photosmart 320, 370, 7400, 8100, 8400 Series

   With sub menu items of:

      - About

      - Photosmart help

      - Product Registration

      - Product Support Website

      - Readme

      - Stop  HP Product Survey Program Participation

      - Transfer Images

      - Uninstall Devices

 

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DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 4 of 12 (3,465 Views)

Re: Installing HP Image Zone

Did you install the basic drivers or the full feature drivers?
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dss_cottage
Posts: 11
Member Since: ‎08-22-2009
Message 5 of 12 (3,454 Views)

Re: Installing HP Image Zone

I installed the only option that was available. I suspect that this install file is basic only.

 

I got it from the following page ("http" replaced by "hxxp" to avoid posting a live link.):

hxxp://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=397810&lang=en

 

Is there another place to get the full feature drivers?

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DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 6 of 12 (3,452 Views)

Re: Installing HP Image Zone

Yes, that is the basic drivers, and unfortunately there is no full software and drivers for this printer either. The Image Zone software has been replaced by the Photosmart Essential(free download), so you can use that for photo printing. As for HP Director, it's replaced by the Solution Center, but it's not available as a separate download.

 

http://www.hp.com/united-states/consumer/digital_photography/free/software/index.html?jumpid=ex_R602_go/pse 

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Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
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dss_cottage
Posts: 11
Member Since: ‎08-22-2009
Message 7 of 12 (3,439 Views)

Re: Installing HP Image Zone

When I originally installed the printer drivers from the CD that came with the printer, these programs were installed. I still have that CD. Is there any way for me to install Image Zone & Director from the original CD?
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DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 8 of 12 (3,422 Views)

Re: Installing HP Image Zone

If the CD has Windows XP listed on the label, then yes, you can use it to install the full software.
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dss_cottage
Posts: 11
Member Since: ‎08-22-2009
Message 9 of 12 (3,410 Views)

Re: Installing HP Image Zone

...but I need to to what files to run.

 

I've tried "setup" and it just attempts tp install another printer. I found a "director.msi" file and it didn't seem to do anything. I couldn't find anything like an "imagezone.msi" file.

 

What should I be looking for?

Regents Professor
DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 10 of 12 (3,389 Views)

Re: Installing HP Image Zone

When you say it tries to install "another printer", which printer is it trying to install?

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Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
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