Laserjet 1020, Win7 x64, new driver doesn't work (8573 Views)
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Honor Student
drsethl
Posts: 2
Member Since: ‎12-02-2009
Message 1 of 10 (8,573 Views)

Laserjet 1020, Win7 x64, new driver doesn't work

Lots of people with similar problems--makes you wonder what HP were thinking.

 

Anyway mine is that my 1020 laserjet printer used to work fine on XP, now I can get it working on my laptop, which is a win7 32bit system, but cannot get it to work on my desktop, which is win7 x64. The software installs fine, printer is recognised, can even set options. But when I try to print I get a flashing green light and an interminable hang. The job is listed in the print jobs list, but doesn't go through. Clearly there is some problem with the driver; if anyone has found a workaround, or a fix for the driver, please do post. Otherwise HP please sort it out--it's now almost six weeks since the launch of an OS that was trumpted months in advance of its release; these sort of problems really should not be happening.

 

Seth

 

ps there are other posts on related issues (try searching "1020, win 7"), but they all seem to be people usingwin 7 32bit not 64. So a new post seemed appropriate.

 

 

Tutor
gumpitup
Posts: 11
Member Since: ‎11-24-2009
Message 2 of 10 (8,557 Views)

Re: Laserjet 1020, Win7 x64, new driver doesn't work

I have Windows 7 64-bit and LJ1022 with out issue so far. LJ1022 uses the same software as the LJ1020 from what I can tell.The file I used is lj1020_1022-HB-pnp-win64-en.exe. Downloaded it here http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?os=4063&softwareitem=bi-58677-3&lc=en&dlc=e.... Did you upgrade from Windows Vista or was this a new PC? Mine was a clean installation, no upgrade. Just wondering if an upgrade may have caused an issue if you had the driver installed during the upgrade to Win7.

Honor Student
drsethl
Posts: 2
Member Since: ‎12-02-2009
Message 3 of 10 (8,553 Views)

Re: Laserjet 1020, Win7 x64, new driver doesn't work

Hi, thanks for the reply. It's a new PC with clean installation. Perhaps some specific hardware incompatibility? If I hear back from HP I'll report here.
Honor Student
Wasabi2009
Posts: 2
Member Since: ‎12-02-2009
Message 4 of 10 (8,548 Views)

Re: Laserjet 1020, Win7 x64, new driver doesn't work

While the printer works well in the pc that is connected it will not play well when its share with different version meaning 32bit and 64bit i can not print anything in a laptop that has win7 32bit to a win7 64bit it just hangs the printer queue and your force to reboot the printer queue.

Student
sulism
Posts: 1
Member Since: ‎01-02-2010
Message 5 of 10 (8,381 Views)

Re: Laserjet 1020, Win7 x64, new driver doesn't work

Hi, just though I'd say that I have pretty much the same problem, except that my pc with x64 W7 works fine but printing to a networked Lj1020 from my laptop with x86 W7 fails every time (doc sticks in the print queue and needs a Pc reboot to clear it). I spent an hour on-line to HP tech support before Christmas - they were very patient and we tried every trick in the book on both machines, but without success.  They finally said they needed to do some work on the driver, so at least they know there is an issue out there! 

NDK Top Student
Top Student
NDK
Posts: 7
Member Since: ‎03-07-2012
Message 6 of 10 (3,867 Views)

Re: Laserjet 1020, Win7 x64, new driver doesn't work

Same problem too.
Tutor
Mugi4ok
Posts: 3
Member Since: ‎03-25-2012
Message 7 of 10 (3,755 Views)

Re: Laserjet 1020, Win7 x64, new driver doesn't work

Worry not, mates, I have a solution!
Use this driver (it's just russian version of the driver) - and you're clear to print! =)
http://ftp.hp.com/pub/softlib/software11/COL22237/bi-58689-4/lj1020_1022-HB-pnp-win64-ru.exe
Honor Student
beautifulmist
Posts: 2
Member Since: ‎07-11-2012
Message 8 of 10 (2,920 Views)

Re: Laserjet 1020, Win7 x64, new driver doesn't work

YOU STAR....i am amazed, after tryimg for ages....it finally works and i installed it with needing to read Russian...

Associate Professor
AuntieEm
Posts: 1,287
Member Since: ‎04-21-2011
Message 9 of 10 (2,914 Views)

Re: Laserjet 1020, Win7 x64, new driver doesn't work

 

You can use the Add printer wizard to add this device to your win7 64 bit computer.

 

Click on Add printer

Add local printer

Use Existing Port - USB001 (Virtual printer port for USB) - if this port is in use, you can use another USB port.

Next Screen is Install printer driver - on the left select HP - on the right scroll down and select HP LaserJet 1020

Click Next (do not click windows update button)

Finish out wizard

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Honor Student
beautifulmist
Posts: 2
Member Since: ‎07-11-2012
Message 10 of 10 (2,905 Views)

Re: Laserjet 1020, Win7 x64, new driver doesn't work

Hi, thanks for the reply, i hope it will help others in my position, and there seem to be a lot of them looking at the forum. Its obviously not a simple solution or an easy one to figure out otherwise more people would done it.

Still thank you anyway, its a shame someone like you was not incharge of making sure this driver installation was not easier to do

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