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manniesm
Posts: 6
Member Since: ‎05-12-2012
Message 1 of 4 (105 Views)

Lost "Printer Assistant" for Photosmart 7520 - Windows Home 7 - 64bit.

Have uninstalled and reinstalled software from online (with original disc, as recommended).  Still lost.

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ShlomiL
Posts: 9,592
Member Since: ‎01-03-2011
Message 2 of 4 (81 Views)

Re: Lost "Printer Assistant" for Photosmart 7520 - Windows Home 7 - 64bit.

Hi,

Uninstall the software from the start menu, then download and install the latest software below:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108670-2&cc=us&dlc=en&lc=en...

 

If you're still unable to access the Printer Assistant, please let me know what happens when you click on the HP Officejet 7520 icon on your desktop or under All Programs > HP Photosmart 7520 folder.

 

Shlomi

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Top Student
manniesm
Posts: 6
Member Since: ‎05-12-2012
Message 3 of 4 (76 Views)

Re: Lost "Printer Assistant" for Photosmart 7520 - Windows Home 7 - 64bit.

My face is red!  I didn't notice that HP put another icon on my desktop.  The Assistant was there from the time I reinstalled, and the old icon wasn't usuable.  Thanks for the reply, anyway.

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ShlomiL
Posts: 9,592
Member Since: ‎01-03-2011
Message 4 of 4 (67 Views)

Re: Lost "Printer Assistant" for Photosmart 7520 - Windows Home 7 - 64bit.

No reason for a such... most important that the issue no longer take a place and you are up and running again!

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If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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