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Honor Student
Kye8
Posts: 2
Member Since: ‎01-15-2014
Message 1 of 4 (108 Views)

Mac 10.5.8 just bought usb cable and still won't work.

I bought HP Envy.  Got home and learned I needed to buy new software.  Dissapointed did not come with USB cable.  Bought cable.  Still is not working.  It asks which driver and Envy 5530 is not available.   But there are lots of other drivers.  Is there another that will work?

Regents Professor
8lives
Posts: 5,162
Member Since: ‎12-02-2008
Message 2 of 4 (93 Views)

Re: Mac 10.5.8 just bought usb cable and still won't work.

Mac OS X 10.6 or higher is required by this printer.



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Honor Student
Kye8
Posts: 2
Member Since: ‎01-15-2014
Message 3 of 4 (88 Views)

Re: Mac 10.5.8 just bought usb cable and still won't work.

Even if just using the cable??? There is no other driver that will work?
Regents Professor
8lives
Posts: 5,162
Member Since: ‎12-02-2008
Message 4 of 4 (81 Views)

Re: Mac 10.5.8 just bought usb cable and still won't work.

The printer requires 10.6 Snow Leopard.

 

You can return it and try to find a printer that is supported on your 10.5.8 Mac.

 



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Please mark the post that solves your issue as "Accept as Solution".
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