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Top Student
mswhitelion
Posts: 3
Member Since: ‎09-02-2009
Message 1 of 9 (5,980 Views)

My all in one won't print color correctly.

I have replaced all of the print cartridges.  Is it the print heads?  If so, where is the fastest place I can get these, as I need them ASAP for a big project. 

(I've never had a printer with printheads that come out)

Office Depot doesn't carry them!

Regents Professor
DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 2 of 9 (5,971 Views)

Re: My all in one won't print color correctly.

Which printer are you using? Where are you from?
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Top Student
mswhitelion
Posts: 3
Member Since: ‎09-02-2009
Message 3 of 9 (5,964 Views)

Re: My all in one won't print color correctly.

i am using the officejet pro L7780   I'm in the Tacoma, WA area.
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DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 4 of 9 (5,984 Views)

Re: My all in one won't print color correctly.

You can order the printheads from THIS link.
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Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
Top Student
mswhitelion
Posts: 3
Member Since: ‎09-02-2009
Message 5 of 9 (5,957 Views)

Re: My all in one won't print color correctly.

So it sounds to you like it must be the "Print heads"?  I've never had a printer that had anything but ink cartridges to replace! 
Regents Professor
DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 6 of 9 (5,937 Views)

Re: My all in one won't print color correctly.

Yes, I think it is the printheads. You can try cleaning the printheads from the printer before replacing them. Press Setup>Tools>Clean Printheads. If this doesnt help, then replace both the printheads. You may need to clean them 2-3 times before it starts to print correctly...
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Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
Student
djcole
Posts: 1
Member Since: ‎10-17-2009
Message 7 of 9 (5,691 Views)

Re: My all in one won't print color correctly.

[ Edited ]

My Officejet Pro L7780 displays a printhead problem with Black/Yellow. I went through 2 new prinheads and still have the same problem. I have followed all the troubleshooting and have been in contact with Customer Support, but no solution. First e-mail from HP: my printer needs to be replaced and I will be sent a new one. Second e-mail from HP: Printer is out of warranty and new one will not be sent.

After researching the product further, I find 100's of people have the same problem with their L7780, with no resolve from HP. My printer is just over 2 years old and I believ it is defective. <text deleted>

Message Edited by WendyM on 10-20-2009 07:31 AM
Student
lrjpg
Posts: 1
Member Since: ‎06-03-2010
Message 8 of 9 (4,560 Views)

Re: My all in one won't print color correctly.

I have the same exact problem. Did you get any resolution from HP?

Student
CarlCo
Posts: 1
Member Since: ‎08-01-2012
Message 9 of 9 (1,219 Views)

Re: My all in one won't print color correctly.

I have a HP 3210 All-in-One Ink-jet printer.  About 2-3 weeks ago my color prints started coming out lacking the blue componet.  I checks both blue cartages and they have ink.

Any ideas as to what is causing this and how to fix it?

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