Question
Reply
 
Student
rwestlund123
Posts: 1
Member Since: ‎01-08-2010
Message 1 of 33 (30,333 Views)
Accepted Solution

Need Windows 7 driver for HP Photosmart 1115 printer

I just got a new computer with Windows 7, 64-bit.  My HP photosmart 1115 printer worked great with my old system using Windows XP but I can't get a driver to work now.   The HP site says they don't support it.  Ideas?

Honor Student
blgabel
Posts: 2
Member Since: ‎12-13-2009
Message 2 of 33 (30,204 Views)

Re: Need Windows 7 driver for HP Photosmart 1115 printer

I had a similar problem with my Photosmart 7960 printer.  Although the stock Win 7 driver provided for basic printing, it did not allow me to access the accessory 250-page paper tray!  After getting the "we don't support that printer any more" message from HP Technical Support, I contacted the HP Executive Office to complain (nicely , of course!).  While they did look into the issue, they finally acknowledged that drivers for "older" products could not be supported.

 

I am needless to say, disappointed!  I buy HP products because they are quality and they tend to last.  However with this recent experience, I'm more motivated to shop around if I end up having to buy a new printer even though I don't need one!

 

Sorry this wasn't a fix to your problem... but know that you're not alone!

 

Brad

Tutor
CliffH
Posts: 13
Member Since: ‎05-28-2009
Message 3 of 33 (30,079 Views)

Re: Need Windows 7 driver for HP Photosmart 1115 printer

Windows 7 has a driver that will work.

 

I have my Photosmart 1115 working just fine.  It's even connected to a Jetdirect 500X so it's available to all pc's I have.

 

Go through the normal steps to install a printer and when you get to the point where you need to specify the type of printer you are trying to install,  Choose HP Photosmart 7200 Series.

 

 

 

 

Honor Student
rbaines2
Posts: 3
Member Since: ‎01-22-2010
Message 4 of 33 (29,878 Views)

Re: Need Windows 7 driver for HP Photosmart 1115 printer

This worked great except it does not give me access to my auto double sided printing module. Any hope of resolving this?

Robert

Provost
Bob_Headrick
Posts: 16,141
Member Since: ‎11-17-2008
Message 5 of 33 (29,806 Views)

Re: Need Windows 7 driver for HP Photosmart 1115 printer


rbaines2 wrote:

This worked great except it does not give me access to my auto double sided printing module. Any hope of resolving this?


Try enabling the duplexer as described in the Vista/Windows 7 Duplex Troubleshooting Guide.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Student
nmantooth
Posts: 1
Member Since: ‎02-04-2010
Message 6 of 33 (29,579 Views)

Re: Need Windows 7 driver for HP Photosmart 1115 printer

I've tried the "normal" way to install the printer.  I used the Photosmart 7200 as you suggested and I can not get it to print anything on the Photosmart 1115.  Did you do anything different? 

 

I've also tried using the Windows XP mode in Windows Virtual PC and I thought that would work but Windows can not see the printer and just keeps searching.

Honor Student
rbaines2
Posts: 3
Member Since: ‎01-22-2010
Message 7 of 33 (29,237 Views)

Re: Need Windows 7 driver for HP Photosmart 1115 printer

I couldn't find HP 7200 or HP1115  Photosmart - win7 info on that page.

I followed for a different printer instructions but the Photosmart 7200 driver only lists a manual duplexing option.

Is there another driver that will work for the HP 1115 that support auto duplex?

Thanks

Provost
Bob_Headrick
Posts: 16,141
Member Since: ‎11-17-2008
Message 8 of 33 (29,233 Views)

Re: Need Windows 7 driver for HP Photosmart 1115 printer

 


rbaines2 wrote:

I couldn't find HP 7200 or HP1115  Photosmart - win7 info on that page.

I followed for a different printer instructions but the Photosmart 7200 driver only lists a manual duplexing option.

Is there another driver that will work for the HP 1115 that support auto duplex?

Thanks


Use the Deskjet 970 or 990 driver as described above and enable the duplexer as described in my previous post.  

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Honor Student
gypsy29
Posts: 2
Member Since: ‎02-20-2010
Message 9 of 33 (29,143 Views)

Re: Need Windows 7 driver for HP Photosmart 1115 printer

I am not a techi and I have no money to buy a new printer right now. I went to hp and tried to download the 7200 series driver, as suggested.  . . and it says that the driver is already installed in my Win7 and that it should be working just fine!  Not so, when I tried a test print from Word, it tried to turn the document into an "XPS" file - I have no idea what that even means.  I am very frustrated.  Can anyone help?

Honor Student
rbaines2
Posts: 3
Member Since: ‎01-22-2010
Message 10 of 33 (28,777 Views)

Re: Need Windows 7 driver for HP Photosmart 1115 printer

My (very minor) complaint - there was no previous mention of Deskjet 970 in this string, HOWEVER

 

-- IT WORKED!!! I am now environmentally sustainable (auto two side) again.

 

FOLKS this is the answer for HP 1115 on Windows 7!

 

 

THANKS

Robert

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation