OfficeJet 4500 G510n-z drivers (41149 Views)
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Honor Student
patwhatsthat
Posts: 2
Member Since: ‎09-01-2012
Message 1 of 11 (41,149 Views)

OfficeJet 4500 G510n-z drivers

Just wondering if HP is considering any updates to the Full version Driver Package that will better support Windows 8 RTM.

Windows 8 native support seems to work relatively well and the WSD Port support for wireless printers gets the job done.  I was just wondering if some of the more robust features (scanning, faxing, ink volume reporting, etc.) might be better supported in a full feature driver update package.  Any rumors or news of such an update being considered?

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ShlomiL
Posts: 9,445
Member Since: ‎01-03-2011
Message 2 of 11 (41,143 Views)

Re: OfficeJet 4500 G510n-z drivers

Hi,

I believe there will be a Full Feature Software solution avaialble for your device.

However, I believe the software will not become available prior the retail Windows 8 release (Oct 26, 2012) or around that timeframe.

 

Make sure to check the software download page for future releases during this timeframe, you may keep the product page link below:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3986399&

 

Regards,

Shlomi

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Honor Student
patwhatsthat
Posts: 2
Member Since: ‎09-01-2012
Message 3 of 11 (41,140 Views)

Re: OfficeJet 4500 G510n-z drivers


ShlomiL wrote:

Hi,

I believe there will be a Full Feature Software solution avaialble for your device.

However, I believe the software will not become available prior the retail Windows 8 release (Oct 26, 2012) or around that timeframe.

 

Make sure to check the software download page for future releases during this timeframe, you may keep the product page link below:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3986399&

 

Regards,

Shlomi

Yes?  Well thanks for that and I will definitely check back when GA time gets closer.  And from your mouth to God's (of in this case HP's) ear, as in the past this has not always or even often been the case, so that is definitely good news.


 

 

Top Student
janderson15
Posts: 7
Member Since: ‎11-13-2011
Message 4 of 11 (39,217 Views)

Re: OfficeJet 4500 G510n-z drivers

The recently released software package for Windows 8 for the 4500 does not work.  The release, OJ_AIO_4500_G510n-z_Full_Win_WW_140_408, has dificulty installing and hangs up when attempting to execute a total install.  You may opt to do the "select" option and install only the required drivers and this will work.  However, the option to install the HP Solution Center will install the application and will report a sucessful Finish but when you launch the HP Solution Center app it will give you a message saying the installation was not sucessful.  I spent several hours with HP Tech support and was told that HP no longer supported the 4500??  Thought this was strange since they had released a software update for the 4500.  So, I can no longer fax, ocr, or scan via HP software, will have to look for alternatives.

Professor
Gordon_H
Posts: 2,418
Member Since: ‎11-22-2011
Message 5 of 11 (38,906 Views)

Hi janderson15, Are you receiving any error messages when...

Hi janderson15, Are you receiving any error messages when the full feature software "hangs" during installation? If not, what percentage does it get to?
:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
Top Student
janderson15
Posts: 7
Member Since: ‎11-13-2011
Message 6 of 11 (38,893 Views)

Re: Hi janderson15, Are you receiving any error messages when...

No error code, just a message saying installation was not complere.  When do I get my new computer?

Professor
Gordon_H
Posts: 2,418
Member Since: ‎11-22-2011
Message 7 of 11 (38,833 Views)

OfficeJet 4500 G510n-z drivers

Check out the following link for some troubleshooting you can do to resolve this issue:

http://goo.gl/tc1Jh

Also, what do you mean by "When do I get my new computer?"
:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
Top Student
janderson15
Posts: 7
Member Since: ‎11-13-2011
Message 8 of 11 (37,227 Views)

Re: OfficeJet 4500 G510n-z drivers

I have the HP Care Pack which says that if my printer quits working I get a free replacement.  With the latest cd that HP sent me, my 4500 G510n has will not communicate with my PC.  The install freezes when I plug in the USB cable.  I have over 40 messages from HP, they have taken over my PC on three ocassions, still cannot resolve my problems.  It is apparent I am not the only Windows 8 user experiencing difficulties with HP software.

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Princetontorses
Posts: 1
Member Since: ‎12-28-2012
Message 9 of 11 (34,728 Views)

Re: OfficeJet 4500 G510n-z drivers

how to update officjet 4500 G510n-z drivers

 

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 10 of 11 (33,205 Views)

OfficeJet 4500 G510n-z drivers

[ Edited ]

@princetontorses
I am including a link to the drivers for your printer.

Drivers 4500 G510n-z

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