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Student
dc7669
Posts: 1
Member Since: ‎09-17-2011
Message 1 of 3 (539 Views)

OfficeJet J5780 Not printing correctly

I have an Officejet J5780 on a Win7 64-bit machine.  I also have HP Solution Center ver 130.0.44.62.  The printer worked well for a few years until a few months ago.  When I print more than half a page, the page will stop and advance to the next page.  In the next page, a line of jibberish will be printed and then advance to the next page.  I will need to take out all the paper to prevent waste.

PrintImage.png

 

When I open the Print window, I see the above.  See pages 7/2!  That is WRONG.  I am trying to print 2 page document and how could it have 7 pages?! 

 

What is going on?  Any idea?   Thank you!

 

Top Student
RFPW
Posts: 5
Member Since: ‎09-25-2012
Message 2 of 3 (360 Views)

Re: OfficeJet J5780 Not printing correctly

Hi, My HP Officejet J5780 prints but has begun to shave off the lower half of word on some lines. Any ideas please?

Distinguished Professor
Kyle_W
Posts: 4,755
Member Since: ‎04-26-2011
Message 3 of 3 (344 Views)

Try using the following document that I have attached. Pl...

Try using the following document that I have attached. Please let me know if it resolved the issue for you. http://goo.gl/saSDX
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