12-28-2013 12:30 PM
I replaced an HP 3300 All in One with an Hp 7520 All in one.
1. Is my old software compatible with the new machine? Image Zone, Solution Center, etc?
2. If I uninstall the old software will I loose the documents that were created there?
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12-28-2013 02:16 PM
Welcome to the HP Forum!
Each printer gets / uses its own printer software.
You need new Full Feature Software for your new printer:
Documents do not reside in the printer, at least not in the context that most people understand.
Your Documents should be on your computer, on a USB stick, in the Cloud -- where ever the documents are located is where they will stay.
You may want to "clear the Fax log" on the old printer AND set it back to Factory defaults before you turn it off for the last time.
On the webpage for your new printer, you can find video help for the installation steps.
After the new printer is installed, you can open Control Panel > icon view > Programs and Features to remove the older printer's software program.
If your previous printer was an ePrint capable printer AND you already have ePrint set up, then you can open your HP Connected (or ePrint) webpage, Select "Devices" and "Add a Device" to add in your new printer. You can then "remove device" to remove the old printer from your ePrint account.
If you need to register with HP Connected in order to set up your ePrint for the first time, use the "claim code" that should print out from the printer as it is connected to the network (during the installation of the software).
Important ePrint Help:
Remember to remove any photo SD cards from your old printer -- you don't want to lose your pictures because the card on which they were located is sent to the Charity bin with the printer.
You are going to lose the old Image Zone software interface, that is the program you have used to edit, format, perhaps print and / or look at your pictures. Your actual photos should physically remain on the system.
Caveat: You should certainly have your photos backed up to a USB stick or a remote storage server. Do NOT trust that just because the photos are on your computer today that something won't happen to them tomorrow.
Replacement for Image Zone: HP Photo Creations
If the Photo Creations software does not do what you have come to expect, then you may have to consider purchasing some photo editing software OR perhaps you can get free photo editing software to meet your needs from your camera manufacturer's webpage. For example, Sony provides free photo software for (at least some of) their digital cameras.
PhotoShop also makes easy to use photo editing software as do a number of other vendors.
Hope that helps!
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12-29-2013 10:12 PM
Bipaw, for an overview of HP Photo Creations, please see this page:
Hope this helps,
RocketLife, developer of HP Photo Creations
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