PCL XL error LaserJetPro CM1415fnw (27385 Views)
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Student
ng30
Posts: 1
Registered: ‎12-01-2011
Message 1 of 49 (27,385 Views)
Accepted Solution

PCL XL error LaserJetPro CM1415fnw

I had an Epson printer installed and everything worked fine.  Awhile ago (6 months or more) I uninstalled the Epson and installed LaserJet CM1415fnw.  Ever since I can print in all programs except MS Word.  When printing in MS Word I get the following message.

 

PCL XL Error

Subsystem:  KERNEL

Error:  IllegalOperatorSequence

File Name:  kernel.c

Line Number:1822

 

It's driving me crazy not being able to print in Word.  For all these months I'm copying things to other programs to print and I can't keep doing this.  Can someone please guide me to a fix for this?  I would be extremely grateful.

 

Thanks,

Provost
pcwizard
Posts: 11,488
Registered: ‎12-31-2009
Message 2 of 49 (27,363 Views)

Re: PCL XL error LaserJetPro CM1415fnw

Hi ng30,

 

Uninstall the printer from the Add/Remove programs, and then reinstall it using the current version on the web.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=4089468&task=&

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Student
eddiewazzle
Posts: 1
Registered: ‎12-14-2011
Message 3 of 49 (27,300 Views)

Re: PCL XL error LaserJetPro CM1415fnw

I also have a PCL XL Error

Here's the message:

PCL XL Error
Subsystem: TEXT
Error: InternalError 0x50
File Name: cheettext.c
Line Number: 710


Anyone can help? Thank you very much!
Provost
pcwizard
Posts: 11,488
Registered: ‎12-31-2009
Message 4 of 49 (27,293 Views)

Re: PCL XL error LaserJetPro CM1415fnw

Hi eddiewazzle,

 

Uninstall the printer from the Add/Remove programs, and then reinstall it using the current version on the web.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?cc=us&dlc=en&lang=en&lc=en&product=4089468&task=&

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Student
ball0936
Posts: 1
Registered: ‎02-10-2012
Message 5 of 49 (26,880 Views)

Re: PCL XL error LaserJetPro CM1415fnw

only reinstall??? , i can`t Believe.....

 

Now , my company  , in group have 20 computer

 

all 20 computer print cm1415 , have some Problem , "internalError 0x50"

 

only reinstall can solve the problem??? , XXX!!!!

Honor Student
Kalthanatos
Posts: 2
Registered: ‎02-12-2012
Message 6 of 49 (26,832 Views)

Re: PCL XL error LaserJetPro CM1415fnw

I have the same problem with my two day old CM1415fnw.

 

I am unable to print anything but repeats of:

 

PCL XL Error

Subsystem: TEXT

Error: InternalError 0x50

File Name: cheettext.c

Line Number: 710

 

The printer has now gone through over 40 pages of these error messages and my toner levels are dropping rapidly.

 

Is this a quick and easy way for HP to obtain greater toner sales? If so i am far from happy.

 

As for the only "reply" being to "uninstall", surely there must be a better option.

 

By uninstalling do you hope the problem will just disappear so you don't have to deal with it?

 

Why not actively work to resolve the bug rather than trying to ignore it?

 

As the fault is not mine and the only course of action provided by HP is to "uninstall", is HP going to reimburse me for my time spent rectifying their software/hardware issues that you can't be bothered fixing yourselves?

 

My hourly charge out rate is $420.00. I will "uninstall" as you don't seem to be able to provide any other option and i will send you the bill for my time. I expect prompt payment of my invoice within 7 days.

 

Let's hope the problem does not reoccur...

 

....and HP.... seriously think about doing better on your product support other than offering the option "uninstall". It demonstrates to me that you are pathetic and simply do not care.

Student
queenmaureen24
Posts: 1
Registered: ‎02-21-2012
Message 7 of 49 (26,598 Views)

Re: PCL XL error LaserJetPro CM1415fnw

Ditto here!  Pages and pages of same PCL XL Error as described in previous post.  Have uninstalled and reinstalled TWICE now.  Eek!

Student
skangraf
Posts: 1
Registered: ‎02-24-2012
Message 8 of 49 (26,523 Views)

Re: PCL XL error LaserJetPro CM1415fnw

Honor Student
MaherSabalbal
Posts: 2
Registered: ‎04-24-2012
Message 9 of 49 (25,498 Views)

Re: PCL XL error LaserJetPro CM1415fnw

I have the same problem again...the first time I fixed it by uninstalling the printer, uninstalling the latest version of Adobe and reinstalling Adobe 9. Then reinstalling the printer.

But now hte problem is back...

I spent hours on the phone with HP, all they care to say is "it's a windows problem", I tried to go to Windows for support I have to pay, I called Samsung (my laptop brand) they said they can't do anything because it's a Windows issue.

HP get a fix on this or I swear I'm never buying any of your products

 

PCL XL Error

Subsystem Tex

Error: InternalError 0x50

LIne Number: 710

Honor Student
MaherSabalbal
Posts: 2
Registered: ‎04-24-2012
Message 10 of 49 (25,497 Views)

Re: PCL XL error LaserJetPro CM1415fnw

That did not fix anything for me.
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