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Honor Student
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Member Since: ‎01-21-2010
Message 1 of 16 (25,534 Views)
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Persuading a Deskjet 940c to work with Windows 7

I have a Deskjet 940c with a parallel port connection.

I have just upgraded my PC to Windows 7 (64-bit) and there are no available drivers for this combination.

HP has ceased to update its software for this printer and Windows 7 does not have its own driver for this printer.

Can I use any other driver to get the printer to work? If so, which?

Cheers

Ralph

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Re: Persuading a Deskjet 940c to work with Windows 7

You can user the Deskjet 940C driver HP has supplied to Microsoft that is distributed through Windows Update.  Do the following:  connect the printer to the LPT1: port, go to the Devices and Printers folder and select Add a Printer, Local Printer, LPT1:, click on Windows Update, wait for the list to repopulate, then select the Deskjet 940C.


DJ 940c.png

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Provost
Posts: 16,636
Member Since: ‎11-17-2008
Message 2 of 16 (25,528 Views)

Re: Persuading a Deskjet 940c to work with Windows 7

You can user the Deskjet 940C driver HP has supplied to Microsoft that is distributed through Windows Update.  Do the following:  connect the printer to the LPT1: port, go to the Devices and Printers folder and select Add a Printer, Local Printer, LPT1:, click on Windows Update, wait for the list to repopulate, then select the Deskjet 940C.


DJ 940c.png

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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Honor Student
Posts: 4
Member Since: ‎01-21-2010
Message 3 of 16 (25,518 Views)

Re: Persuading a Deskjet 940c to work with Windows 7

Thank you very much: that seems to have done the trick. Cheers Ralph
Student
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Member Since: ‎08-10-2010
Message 4 of 16 (23,927 Views)

Re: Persuading a Deskjet 940c to work with Windows 7

This didn't help me. 

Did all you said and my 940C is still showing an error.

All windows updates are current.

 

Using windows 7 64 bit

 

Thanks

Provost
Posts: 16,636
Member Since: ‎11-17-2008
Message 5 of 16 (23,887 Views)

Re: Persuading a Deskjet 940c to work with Windows 7

 


twomacaws wrote:

This didn't help me. 

Did all you said and my 940C is still showing an error.

All windows updates are current.

 

Using windows 7 64 bit


What error are you seeing?  Can you print a standalone test page as shown here?  If not then open the lid with the printer turned on and note where the carriage moves as shown here.

 

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Honor Student
Posts: 3
Member Since: ‎11-08-2010
Message 6 of 16 (22,581 Views)

Re: Persuading a Deskjet 940c to work with Windows 7

I don't have the 940 driver listed. What do I need to do.

I don't understand why I have to hunt and search for drivers for this printer.

HP just have a link to the driver.

 

Student
Posts: 1
Member Since: ‎11-09-2010
Message 7 of 16 (22,528 Views)

Re: Persuading a Deskjet 940c to work with Windows 7

Can you do me a favour?

 

I have a 940c and it seems that a small spring fell.

 

The head does not move unless I tense the belt that carries the head.

When that happened I found that there was a small spring in the paper tray so I am guessing that it fell from somewhere.

 

Can you take a picture of where that spring is in your printer and post it to image shack or something like that?

 

I'll really appreciate that as I cannot find any diagrams or pictures.

 

Regards,

Provost
Posts: 16,636
Member Since: ‎11-17-2008
Message 8 of 16 (22,522 Views)

Re: Persuading a Deskjet 940c to work with Windows 7

 


barneymillwrigh wrote:

I don't have the 940 driver listed. What do I need to do.

I don't understand why I have to hunt and search for drivers for this printer.

HP just have a link to the driver.

 


 

The Deskjet 940c driver is delivered through Windows Update as shown here.  It is listed under HP, not Hewlett-Packard.  See here for more information.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Honor Student
Posts: 3
Member Since: ‎06-09-2012
Message 9 of 16 (11,826 Views)

Re: Persuading a Deskjet 940c to work with Windows 7

I am having a similar problem.  I am connected by the USB port from Win7 to my 940c.  When I send a file, the printer pulls in a sheet of paper and sometimes begins to print but stops.  Sometimes it doesn't even begin to print.  When I look at the print queue, I get the message "printer error" and no other information.  I have uninstalled the printer and installed it again which happens automatically and I still can't do a simple print.  I tried the HP scan doctor and that was of no help.  I did the standalone tests and the 940c passes all of them indicating to me there is a communications problem between my new PC and the 940c.

 

What do I try next?

Provost
Posts: 16,636
Member Since: ‎11-17-2008
Message 10 of 16 (6,984 Views)

Re: Persuading a Deskjet 940c to work with Windows 7

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