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10-24-2009 09:37 PM
10-25-2009 04:02 AM
To receive a fax, you don't need to install the software. Just plug in the phone cable into the Line 1 port at the back, and turn on Auto Answer on the machine.
As for the installation problem, the symptoms you're facing is not quite clear. You'll to explain it in more detail, and provide full names and not just "reader and two others".
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I am an ex-HP Employee.