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Student
Cucamongaguy
Posts: 1
Member Since: ‎06-04-2014
Message 1 of 2 (113 Views)

Printer Drivers

Office Jet 6500 E700 a-f used for several yearrs with xp operating ssytem.  Just acquired Dell {recosopm ,4500 labtop with WIN 7.

 

Cannot find appropriate driver for E700 only E709.

 

When I try to print it will display page to be printed but when I click "Print" it only goes to a "save" option.

 

Does this mean this printer is not useable with Win7?

HP Support Agent
Rainbow7000
Posts: 7,806
Member Since: ‎09-02-2013
Message 2 of 2 (75 Views)

Re: Printer Drivers

Welcome to the forums Cucamongaguy,

 

I saw your post about looking for a driver for your OJ 6500 on Windows 7. The two are compatible with one another. There are no "E700" model numbers for the 6500 series of this printer.

 

Here are your options:

 

Once you find which model you have, click on the link above, choose your OS, click Next, Driver and Download. From there, run the full installation until it's complete.

 

You should be able to use the printer successfully from there.

 

If there is a printing issue, run the HP Print and Scan Doctor to fix the issue. If the tool detects an issue it cannot fix, it will alert you to where the problem is.

 

Let me know the results!

 

Enjoy your Friday:smileyhappy:

 

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R a i n b o w 7000
I work on behalf of HP

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