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lindylou821
Posts: 5
Member Since: ‎09-01-2012
Message 1 of 2 (90 Views)

Printer not working

I have a HP all-in-one(windows 7)  and a HP Photosmart 7350 printer.

 

Now I know my computer isn't compatable with my printer so i tried in install the HP deskjet 5550.  The test page came out fine and all is correctly installed.

 

But I can't print anything out..I keep getting "error"..I have tried various things to check, I've uninstalled and re-installed and still can't print.

 

any ideas???

HP Support Agent
silvyg
Posts: 590
Member Since: ‎11-01-2009
Message 2 of 2 (23 Views)

Re: Printer not working

Hi,

 

 

Please go this document it will help you select the drivers for the printer

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796821&cc=us&dlc=en&lc=en&os=4062&product=728...

 

 

Hope this helps

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