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derdjohns
Posts: 1
Member Since: ‎01-07-2012
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Problem installing drivers for deskjet f4400 series

Hello,

 

I recently moved to a new computer running windows 7 ultimate 64 bit.  I added my existing printer and wasn't having a problem until I tried to use the scanner.  At that point, I attempted to install drivers from my supplied disc.  That didn't work, went to support site, attempted to install new basic driver package, that didn't work.  I then used the printer wizard and downloaded the complete user program.  It still doesn't work.  I get the following screen.

 

HP Deskjet F4400 Driver install error.JPG

 

I have tried disabling antivirus software, trying to get a driver from windows update, and trying to solve most basic errors.  I'm sure that this isn't a new issue but I would greatly appreciate some feedback.  I tried to search the forum but I haven't been able to correctly find any previous posts. 

 

Thank you for any help or suggestions in this matter.

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