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Student
JLWest
Posts: 1
Member Since: ‎03-01-2012
Message 1 of 2 (1,414 Views)

Problem with Lexmark x4650 printer.

I just bought an HP pavilion dm4-2180us Entertainment PC with Core i5 processor, 6G Ram. Windows 7 64bit.

I have a Lexmark x4650 all-in one printer. When I download and install the Lexmark software suite with drivers for this printer my computer will not shut down, it hangs on the Windows "Shutting Down" screen and I need to shut it down by the power button. I have tried installing just the drivers, which takes care of the shutting down problem, but now after restarting the computer it can not find the printer. What's going on?

Top Student
johnmeyh
Posts: 5
Member Since: ‎03-14-2012
Message 2 of 2 (1,366 Views)

Re: Problem with Lexmark x4650 printer.

The model number Lexmark X4650.

 

Method 1:
You may refer to the below links and use the troubleshooters. Check if it lists and helps resolve any issues: Open the Printer troubleshooter:
http://support.lexmark.com

 

Method 2:
You may check if you have the latest drivers installed for the device. You may refer to the below link for getting the latest drivers and check.
Lexmark X4650 Driver

 

Good Luck.

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