Posts: 1
Member Since: ‎02-24-2012
Message 1 of 3 (371 Views)
Accepted Solution

SD card in Photosmart C5180,

when I put an SD card in my Photosmart C5180 and try to "save photos on computer" I get msg "you need to install device software",  I have a new Compaq PC CQ2014, with Win 7 and 64 bit

Posts: 11,296
Member Since: ‎01-03-2011
Message 2 of 3 (359 Views)

Re: SD card in Photosmart C5180,


Did you installed the Full Feature Software below?


If not, make sure to unplug the USB first.

Enter Control Panel > Devices and Printers.

Right click the C5100 printer icon and then select Remove Device.


Reboot your PC and then follow the installation.




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Posts: 28
Member Since: ‎02-23-2012
Message 3 of 3 (354 Views)

Re: SD card in Photosmart C5180,

After instalation, you will notice a "HP Solution Center" icon on your desktop. Through that program you should be able to transfer the images.

Hope that helps!
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