Question
Reply
 
Student
Posts: 1
Member Since: ‎02-24-2012
Message 1 of 3 (498 Views)
Accepted Solution

SD card in Photosmart C5180,

when I put an SD card in my Photosmart C5180 and try to "save photos on computer" I get msg "you need to install device software",  I have a new Compaq PC CQ2014, with Win 7 and 64 bit

Reply
0
Accepted Solution

Re: SD card in Photosmart C5180,

Hi,

Did you installed the Full Feature Software below?

http://ftp.hp.com/pub/softlib/software11/COL30777/mp-76232-1/AIO_CDA_Net_Full_Win_WW_130_140.exe

 

If not, make sure to unplug the USB first.

Enter Control Panel > Devices and Printers.

Right click the C5100 printer icon and then select Remove Device.

 

Reboot your PC and then follow the installation.

 

Regards,

Shlomi

View solution in context
Provost
Posts: 13,176
Member Since: ‎01-03-2011
Message 2 of 3 (486 Views)

Re: SD card in Photosmart C5180,

Hi,

Did you installed the Full Feature Software below?

http://ftp.hp.com/pub/softlib/software11/COL30777/mp-76232-1/AIO_CDA_Net_Full_Win_WW_130_140.exe

 

If not, make sure to unplug the USB first.

Enter Control Panel > Devices and Printers.

Right click the C5100 printer icon and then select Remove Device.

 

Reboot your PC and then follow the installation.

 

Regards,

Shlomi

Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution Smiley Happy
Intern
Posts: 28
Member Since: ‎02-23-2012
Message 3 of 3 (481 Views)

Re: SD card in Photosmart C5180,

After instalation, you will notice a "HP Solution Center" icon on your desktop. Through that program you should be able to transfer the images.

Hope that helps!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation