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Honor Student
hiitrang
Posts: 4
Member Since: ‎09-12-2011
Message 1 of 8 (6,812 Views)

Two-sided printing on an Officejet 4500 printer?

How do you set two-sided printing on an HP Officejet 4500 All in one printer from a mabook?


HELP!

PhD Student
bassergitz
Posts: 861
Member Since: ‎06-30-2011
Message 2 of 8 (6,793 Views)

Re: Two-sided printing on an Officejet 4500 printer?

Here's a guide link:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01935823&cc=us&dlc=en&lc=en&product=3919448&tmp...

Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Honor Student
hiitrang
Posts: 4
Member Since: ‎09-12-2011
Message 3 of 8 (6,791 Views)

Re: Two-sided printing on an Officejet 4500 printer?

Thank you for your response but I couldn't find the:

 

(Step One - Part 5) 

 

Figure 1: HP Two-sided Printing Accessory (Duplexer)

Click Printer Setup , and then click the Driver tab.
Help? 
PhD Student
bassergitz
Posts: 861
Member Since: ‎06-30-2011
Message 4 of 8 (6,783 Views)

Re: Two-sided printing on an Officejet 4500 printer?

Are you running on mac 10.6?
click on the apple icon> about this mac

what is the specific MAC OS X version?
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
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Honor Student
hiitrang
Posts: 4
Member Since: ‎09-12-2011
Message 5 of 8 (6,777 Views)

Re: Two-sided printing on an Officejet 4500 printer?

Thank you for the reply, I have a macbook 10.7.1 

 

 

PhD Student
bassergitz
Posts: 861
Member Since: ‎06-30-2011
Message 6 of 8 (6,762 Views)

Re: Two-sided printing on an Officejet 4500 printer?

Get the latest software update from apple

 

click on apple icon>click on software updates, download the updates, restart computer

 

then try again

Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
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Honor Student
hiitrang
Posts: 4
Member Since: ‎09-12-2011
Message 7 of 8 (6,754 Views)

Re: Two-sided printing on an Officejet 4500 printer?

I did as you told and installed the updates. However, the update for the hp printer still didn't give me the option to choose double-sided printing. The check box is there, but I cannot check or uncheck it. 

 

Here is a screen shot:

 

 



PhD Student
bassergitz
Posts: 861
Member Since: ‎06-30-2011
Message 8 of 8 (6,747 Views)

Re: Two-sided printing on an Officejet 4500 printer?

try this as well:

 

reset the printing system:

- Sys Prefs, Print & Fax or Print & Scan

- Press & hold down  (control key on keyboard) click in the rectangle listing your printers and select Reset Printing System.

WARNING - this will delete ALL of your printers!

- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )
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