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SusanASarandon
Posts: 9
Member Since: ‎05-18-2010
Message 1 of 2 (165 Views)

Unable To ReInstall PhotoSmart C4780

I keep trying to install my printer onto this computer from the download at the HP site (can't find CD) and after about 95% installation I get an error and it wants to delete every HP thing it's installed... help anyone?

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lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 2 (150 Views)

Re: Unable To ReInstall PhotoSmart C4780

Hello,

 

Try installing the software 1 by 1.


First uninstall the software, and then run it again.

 

You should get to a part like this.

 

You want to select the option, the yellow arrow is pointing to.

original.png

 

Then, you need to install the software one by one, starting with the first program, which is the driver.

 

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