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Win 7 and scanning software for HP ScanJet 7400C
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Honor Student
WilliamKoelsch
Posts: 1
Member Since: ‎05-30-2012
Message 11 of 24 (10,112 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

The link given is for printers only and states immediately that Windows 7 already has all drivers necessary.  In other words, the "expert" gave a boilerplate answer without even verifying its relevance.

Top Student
cjmitch9658
Posts: 8
Member Since: ‎12-05-2009
Message 12 of 24 (8,014 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

[ Edited ]

SUCCESS!!!!

I finally got the 7400c to work with windows 7 / 32

Here is how

 

1) - DISCONNECT AND POWER DOWN THE SCANNER - IMPORTANT -

 

2)

Go into your device manager, and if you see the 7400 printer DELETE it.

If it asks for permission to delete the driver files LET it DELETE them.

 

3) - UNINSTALL ANY Precision scan software that you have installed.

 

4) - REBOOT... from a power down state.

 

5) 

Go HERE and get THIS version of precision scan pro

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=sj-21893-1

It wil down load an Self extracting archive file called Sj668en

It is NOT the latest version.. but thats ok

DO NOT INSTALL IT YET

 

6)

GO HERE and get THIS driver

http://h10025.www1.hp.com/ewfrf/wc/softwareCategoryos=2093&lc=en&cc=us&dlc=en&sw_lang=&product=59553...

 

DO NOT LET IT INSTALL; just get it.

 

7)

From desktop locate the precision scan software you downloaded. (Sj668en)

Right click on it go to Properties > compatibility > Change setting for all users

CHECK - Run this program in compatibility mode

Pull down - Windows Xp Service pack 3

CHECK Privledge level - Run program as administrator

Click Ok all the way back out

 

8)

Right Click on sj688en, select run as administrator

LET it run and do its thing.

When it asks to install CANCEL it

 

9)

Navigate to the folder you just created...

find the setup program - Setup.exe

Right click on it go to Properties > compatibility > Change setting for all users

CHECK - Run this program in compatibility mode

Pull down - Windows Xp Service pack 3

CHECK Privledge level - Run program as administrator

Click Ok all the way back out

 

The right click on the setup program, select "run as administrator"

Let it install - 

DO NOT RUN the installed program yet, it wont work

 

10)

Navigate to the file you downloaded called "setup_basic_7400.exe"

Right click on it go to Properties > compatibility > Change setting for all users

CHECK - Run this program in compatibility mode

Pull down - Windows Xp Service pack 3

CHECK Privledge level - Run program as administrator

Click Ok all the way back out

 

Right click on it .

The right click on the  "setup_basic_7400.exe" program, select "run as administrator"

Let it install

 

AFTER its finished... IMMEDIATLY REBOOT.

 

11)

Connect the scanner to a DIFFERNT USB port than the one you had it connected to prior to this.  If you never had it connected then any port will do...

 

12)

Let windows do its dance, and tell you if found the drivers...

 

13) 

Now find the hp prescision pro 3.02 program

NOT THE  SHORTCUT

Right click on it go to Properties > compatibility > Change setting for all users

CHECK - Run this program in compatibility mode

Pull down - Windows Xp Service pack 3

CHECK Privledge level - Run program as administrator.

Click Ok all the way back out

 

14)

RUN the program....

Start a new scan... If all goes well you should see the "initializing scanner dialog box", and hear the scanner dancing.

You should be good to go...

 

Good luck

 

Student
nvbr11
Posts: 1
Member Since: ‎03-28-2013
Message 13 of 24 (7,811 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

The link of point 6 doesn't work. Please update. Thank you.

 

6) GO HERE and get THIS driver

http://h10025.www1.hp.com/ewfrf/wc/softwareCategoryos=2093&lc=en&cc=us&dlc=en&sw_lang=&product=59553...

 

Student
swtools
Posts: 1
Member Since: ‎03-28-2013
Message 14 of 24 (7,801 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

I found that cjmitch9568's steps for windows 7/32 do not work for windows7/64.

 

I haven't tried using the 64 bit drivers in non-compatibility mode, so that is the next step.  Running the 64 bit driver in compatibility mode generates error 1904.

Top Student
cjmitch9658
Posts: 8
Member Since: ‎12-05-2009
Message 15 of 24 (7,781 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

I will update that link after the holiday when I get back to my office pc.  I have it bookmarked there

Student
wonderful1234
Posts: 1
Member Since: ‎04-17-2013
Message 16 of 24 (7,517 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

HP ScanJet 7400C drivers are only available up to VISTA. There is nothing noted for Min.7

 

Am I missing something?

 

Bruno

Top Student
cjmitch9658
Posts: 8
Member Since: ‎12-05-2009
Message 17 of 24 (7,509 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

my mistake... i did use the Vista drivers

Honor Student
ramoncito78
Posts: 2
Member Since: ‎05-31-2013
Message 18 of 24 (6,979 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

requiero un dravin para hacer funcionar el scanner

Student
laorevolutionna
Posts: 1
Member Since: ‎06-06-2013
Message 19 of 24 (6,866 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

iwoulike Drivers HP scaninjet 7400 c

 

Student
CopierPrinter
Posts: 1
Member Since: ‎06-18-2013
Message 20 of 24 (6,679 Views)

Re: Win 7 and scanning software for HP ScanJet 7400C

[ Edited ]

Trying to locate information so I can correctly install HP Scanjet 7400c to Windows 7 Professional computer. You can email [Personal Information Removed] Thank you for your help. GOD BLESS YOU!!!

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