Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem (23473 Views)
Top Student
JanRic
Posts: 6
Registered: ‎11-18-2009
Message 11 of 23 (5,713 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

Very annoying from HPs !! It's been a year and nothing has been done to fix the issue.

Shame on you !

Student
FrankMcLynn
Posts: 1
Registered: ‎08-10-2011
Message 12 of 23 (5,060 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

Why will HP not address this issue! It's very frustrating for the customer and reflects very badly on HP as a company. All we need is a functioning driver that allows us to print more than 2 pages.

Honor Student
MaxMar
Posts: 2
Registered: ‎03-08-2012
Message 13 of 23 (4,581 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

I am having the same issue as everyone else. This printer was working perfectly with my old Vista 32 laptop. Since then I bought a new desktop running Win 7 64 bit operating system and now I am unable to print more than a few pages at a time. This is so intensely  frustrating. Surely HP knows that this is a driver issue, but remain releuctatnt to fix this bug.

Tutor
BlackRaven
Posts: 15
Registered: ‎03-19-2012
Message 14 of 23 (4,542 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

I am having the same issue as everyone else. This printer was working perfectly with MS XP. Since then I bought a new desktop running Win 7 64 bit operating system and now I am unable to print more than a few pages at a time. This is so intensely  frustrating. (*I've borrowed last post*)

My observation: printer works fine with x64 applications. If I try to print some docs from x32 Office - it goes silent after 1-2 pages. I can't install Office x64 because of it's incompatibility with mathtype. So anyways, if we put Office aside, we still have a problem with a bunch of x32 applications, from which we need a print.

I've contacted with russian HP support - they've put simple "this printer is incompatible with x64 Win 7". I don't get. It's some kind of smart strategy to make people buy new printers, or what? Today is march 2012, last update of x64 driver - october of 2009 (which doesn't work properly). I want to hear something clear about updates or it's absence in future.

Thanks in advance.

Tutor
BlackRaven
Posts: 15
Registered: ‎03-19-2012
Message 15 of 23 (4,522 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

*up*

Associate Professor
Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
Message 16 of 23 (4,503 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

Honestly, for the best chance at finding a solution I would suggest posting this the forum for HP Business Support!

You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

The article related to this printer is located here:

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesI...

 

You can find information related to this printer such as reference materials, drivers, and related software there.


Hope this helps!

Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :smileyhappy:

Honor Student
hamgames
Posts: 2
Registered: ‎09-20-2012
Message 17 of 23 (4,125 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

pls helpme to instal the hp laserjet M1005 MFP printer drivers for windows 7 kindly help me.

Associate Professor
AuntieEm
Posts: 1,212
Registered: ‎04-21-2011
Message 18 of 23 (4,119 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

hamgames,

 

Are you having specific trouble with installing the m1005 drivers or just need help locating them?

 

Here is a link to the windows 7 64 bit driver...

 

64 bit m1005 driver

 

This is a plug and play driver so you will have to use a USB cable.

 

Before proceeding with the software installation, the printer and your computer must first be properly set up. Do not connect the USB cable until the software installation prompts you.

  1. Close any software programs running on your computer.
  2. Double click on the downloaded file. This will extract all the driver files and launch the installer.
  3. Follow the instructions presented by the installation program. Connect the USB cable when prompted.
I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Honor Student
1amaRockstar
Posts: 2
Registered: ‎09-21-2012
Message 19 of 23 (4,102 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

Hi All, 

 

We can try the following steps to resolve the issue:

1.One of the possibilites of above mentioned issue could be the length of usb cable [<=2mtrs] or no usb hub is connected.

2.Restart the spooler service in services.msc

3.we can also have a check by upgrading firmware of printer which is newly updated on the hp website.

Find the firmware link below

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18...

 

If it resolve the issue ,kindly reply.

Honor Student
MaxMar
Posts: 2
Registered: ‎03-08-2012
Message 20 of 23 (4,088 Views)

Re: Windows 7 64-bit & HP LaserJet M1005 MFP Printing problem

Thanks for the pointer! The printer finally works after two years of frustration.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation