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02-10-2012 08:02 AM
i am trying to install a wireless printer....gone to the hp website, and downloaded the new software, half way into it its says failed (CAN NOT DELETE OUT PUT FILE ..iam on windows 32 bit, ie9..this is a notebook so i can not use cd software hence the download...thanks tony
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02-17-2012 09:08 AM
Hello! Could you please provide more information regarding the issue, such as which product you are using? Any additional information will be helpful in resolving your issue. Thanks!
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02-25-2012 11:42 AM
I am having the same problem, cant install printer after deleting it from my computer; now it wont finish installing; tried disc and downloading from site. I have an hp laptop with windows vista (32b)
11-24-2013 05:23 PM
I have a HP Laserjet P1102w that was connected by my desktop computer through USB. I'm trying to having this now connected to my wifi network wirelessly. Unforunately, despite following the instructions to the letter on the HP website, during the extraction phase, it noted that extraction failed .. "cannot delete output file". Any ideas? I'm on Win 7 32 bit computer.
11-26-2013 08:23 AM
I understand the printer is setup by usb and you would like to setup the wireless.
I would reset the printer first to clear out any previous network settings.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the ssid and ip address are cleared.
(hold down the x button and when the printer makes a noise let go)
After the reset, disconnect the routers power cable, wait 10 seconds, then reconnect the power cable. Wait till it's ready.
Plug the printer back into the computer with the usb cable.
Since the software is already installed then I would setup the wireless again by connecting the printer by usb to the computer.
Then go to start, all programs, hp, laserjet, wireless configuration wizard, follow the steps to setup the wireless.
If you need more assistance just let me know.
I work on behalf of HP
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