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skgv
Posts: 3
Member Since: ‎10-01-2012
Message 1 of 9 (1,199 Views)

how do i get another installation cd for my officejet pro 8600 n911g printer?

Can someone help me?  I installed our HP Officejet Pro 8600 n911g Printer successfully a few months ago when we got it and everything worked just fine.  I, unfortunately, left the installation disk in the computer and turned in my old HP laptop for a new one at work.  I no longer have theinstallation CD and, because it is a corporate computer, I do not have admin rights to download and install the printer via the internet.  I have got the printer connected again to my new laptop wirelessly and it works just fine.  The problem is scanning to my computer from the printer.  It no longer recognizes my new computer and I can't install it because I don't have the disk. 

How do I get a new installation disk???  I have looked everywhere on the website and cannot seem to find it.

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banhien
Posts: 32,471
Member Since: ‎01-29-2009
Message 2 of 9 (1,197 Views)

Re: how do i get another installation cd for my officejet pro 8600 n911g printer?

Hi,

 

You can download from the following link:

 

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4323659

 

If you wish, you may be able to order new CD from there too.

 

Regards.

BH
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Honor Student
skgv
Posts: 3
Member Since: ‎10-01-2012
Message 3 of 9 (1,196 Views)

Re: how do i get another installation cd for my officejet pro 8600 n911g printer?

Thanks - I tried that but got nowhere when It would not recognize my product number and serial number.

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banhien
Posts: 32,471
Member Since: ‎01-29-2009
Message 4 of 9 (1,192 Views)

Re: how do i get another installation cd for my officejet pro 8600 n911g printer?

Hi,

 

My suggestion: just download driver and utilities then install on your machine(s), no need to keep the CD.

 

Regards.

BH
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skgv
Posts: 3
Member Since: ‎10-01-2012
Message 5 of 9 (1,175 Views)

Re: how do i get another installation cd for my officejet pro 8600 n911g printer?

I cannot download because of corporate security on the machine.  I think I will have to order a new CD from HP. Thanks anyway.

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banhien
Posts: 32,471
Member Since: ‎01-29-2009
Message 6 of 9 (1,150 Views)

Re: how do i get another installation cd for my officejet pro 8600 n911g printer?

Hi,

 

You may be able to order from the following link (it may not work for all countries):

 

   http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=4323...

 

Regards.

BH
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Honor Student
bhakta
Posts: 3
Member Since: ‎02-27-2013
Message 7 of 9 (1,107 Views)

Re: how do i get another installation cd for my officejet pro 8600 n911g printer?

hi i loss my cd officejet pro 8600 can u help me to send me the link

 

Honor Student
bhakta
Posts: 3
Member Since: ‎02-27-2013
Message 8 of 9 (1,106 Views)

Re: how do i get another installation cd for my officejet pro 8600 n911g printer?

ok then when it will be avaliable to me

Honor Student
bhakta
Posts: 3
Member Since: ‎02-27-2013
Message 9 of 9 (1,105 Views)

Re: how do i get another installation cd for my officejet pro 8600 n911g printer?

ok thanks

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