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Honor Student
GrandmaNemo
Posts: 4
Member Since: ‎05-15-2012
Message 1 of 8 (266 Views)

how do i install hpphotosmart 1750 software

I have tried numerous times to download software for Photosmart 1750 but unsuccessful. Help!!!

Distinguished Professor
SeanS
Posts: 3,102
Member Since: ‎11-22-2011
Message 2 of 8 (257 Views)

Re: how do i install hpphotosmart 1750 software

Where did you try and download the software from? Also are you receiving any type of error message? Lastly include what type of computer you are using in your reply so I can get you the proper download link.

 

Thanks!

SeanS

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Honor Student
GrandmaNemo
Posts: 4
Member Since: ‎05-15-2012
Message 3 of 8 (249 Views)

Re: how do i install hpphotosmart 1750 software

I have tried to install the software using the CD that came with the printer and also on-line at the HP website. The only thing i receive is an installation error message. I have a dell computer and Windows Vista.
Distinguished Professor
SeanS
Posts: 3,102
Member Since: ‎11-22-2011
Message 4 of 8 (242 Views)

Re: how do i install hpphotosmart 1750 software

Hey there again. Could you verify that the printer is a Photosmart 1750? I verified with some co-workers and could not seem to find a Photosmart 1750 at all.

 

Thanks!

-SeanS

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Honor Student
GrandmaNemo
Posts: 4
Member Since: ‎05-15-2012
Message 5 of 8 (234 Views)

Re: how do i install hpphotosmart 1750 software

Oops! It's a 7510 e-series.
Distinguished Professor
SeanS
Posts: 3,102
Member Since: ‎11-22-2011
Message 6 of 8 (225 Views)

Re: how do i install hpphotosmart 1750 software

Alright! Now we are in business :robotvery-happy: Is this on a Mac or Windows computer? Also do you know what the error message said? 

 

Thanks,

SeanS

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Honor Student
GrandmaNemo
Posts: 4
Member Since: ‎05-15-2012
Message 7 of 8 (220 Views)

Re: how do i install hpphotosmart 1750 software

Windows Vista. No other message...just "installation error".
Distinguished Professor
SeanS
Posts: 3,102
Member Since: ‎11-22-2011
Message 8 of 8 (217 Views)

Re: how do i install hpphotosmart 1750 software

Ok. Do you happen to have any anti-virus software or firewalls running (ex. Norton)? If so make sure to completely disable the software during the install. I have seen where these anti-virus has interfered with the installation process.

 

Thanks

SeanS

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