Question
hp laserjet pro 200 color mfp m276nw
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Top Student
Paul5150
Posts: 3
Member Since: ‎09-27-2013
Message 11 of 18 (2,284 Views)

Re: hp laserjet pro 200 color mfp m276nw

Thank you for your reply.  I was actually coming back on here to post something that finally worked for me. Maybe, when someone makes a search on the forums for a solution like I did,  they can try what I tried and it will work for them too. Looking around the downloads/drivers portion of the hp support site, I noticed a firmware file I could download. I installed that and rebooted my computer. I was relieved when I finally saw that installation program I had run so many times before make it pass 80%. I now have the software and the drivers installed on my pc. Thank you for taking the time to post a possible solution for me.

HP Support Agent
Mrstenter
Posts: 5,242
Member Since: ‎09-02-2013
Message 12 of 18 (2,280 Views)

Re: hp laserjet pro 200 color mfp m276nw

Hey Paul5150,

 

Glad all is well. Have a good week

 

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

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Mrs.Tenter
I work on behalf of HP
Honor Student
ecullison
Posts: 2
Member Since: ‎12-22-2013
Message 13 of 18 (2,077 Views)

Re: hp laserjet pro 200 color mfp m276nw

I am having the same problem where the installer stops at 80% and asks me to reboot and try again. I am running Windows 8.1 64 bit. I have tried uninstalling and starting over several times. I tried to download the firmaware update. I tried to have it install from plugging in the machine. Nothing is working. Please help.

HP Support Agent
Gemini02
Posts: 5,151
Member Since: ‎09-03-2013
Message 14 of 18 (2,028 Views)

Re: hp laserjet pro 200 color mfp m276nw

Hi ecullison

 

I understand the installation stops at 80%.

 

I will be happy to assist you with this.

 

Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a
surge protector)

 

Here is a URL to fully uninstall any software for the printer using Win 8.
 

Here is a document to temporarily disable all the start up programs to see if one of them is causing any issues.

 

Temporarily turn off any Antivirus software.

 

Run the installation again.

 

You will have to follow the same steps to enable all again and turn the Antivirus software back on again.

 

If you require further assistance please provide the following so I can assist you
better.

How is the printer connected? (USB/ethernet/wireless)

If USB connection did it recognize the printer when connected? Any errors?

If wireless did you setup the wireless on the printer's control panel?

What is the IP address of the printer if on a network?

Any messages on the printer's display?

 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Gemini02
I work on behalf of HP
Student
meng329
Posts: 1
Member Since: ‎01-22-2014
Message 15 of 18 (1,891 Views)

Re: hp laserjet pro 200 color mfp m276nw

Having trouble installing this printer on a Windows 8 HP All-in-One. Have tried all the different solutions suggested and still no luck.  Last thing I've tried is connecting via USB and I get a fatal error message when it's trying to communicate with the printer.

 

Please help...

 

Honor Student
ecullison
Posts: 2
Member Since: ‎12-22-2013
Message 16 of 18 (1,877 Views)

Re: hp laserjet pro 200 color mfp m276nw

I tried your suggestions and it did not work. I have a friend with the same new laptopn who also tried to load and got the same exact errors at 80% during the install. Still need help.

Student
HarleeOwner
Posts: 1
Member Since: ‎03-30-2014
Message 17 of 18 (1,447 Views)

Re: hp laserjet pro 200 color mfp m276nw

Just bought a LaserJet Pro 200 MFP M276nw and it loaded just fine on (2) PC's running windows 7.    When attempting to install on my PC running Vista, it stops at 80% and gives the same screen images as earlier shown.  I have updated the firmware and it still stops at 80%.  Printer is connected wirelessly (IP Address 192.168.1.126).  Help greatly appreciated so I can get full use of this product!

Associate Professor
AuntieEm
Posts: 1,323
Member Since: ‎04-21-2011
Message 18 of 18 (1,436 Views)

Re: hp laserjet pro 200 color mfp m276nw

@HarleeOwner 

 

Try going to your printer control panel > gear icon > services > HP Smart Install > turn off. Once this is donw, either resume or restart your software install and see if you can complete it.

 

Good Luck.

I am an HP employee.

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