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Student
Posts: 1
Member Since: ‎09-04-2011
Message 1 of 13 (14,778 Views)

ocr software. how do i find it?

I have just bought  Photosmart 5510 and want to know how to activate the  OCR software. This was the reason I selected the printer, but only seem to be able to scan in a picture typr format. URGENT HELP or I will have to return it to Staples as they assured me I could do it.

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PhD Student
Posts: 861
Member Since: ‎06-30-2011
Message 2 of 13 (14,745 Views)

Re: ocr software. how do i find it?

You need to download the OCR software:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-72836-2&cc=au&dlc=en&lc=en&...

Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Honor Student
Posts: 2
Member Since: ‎12-07-2011
Message 3 of 13 (14,638 Views)

Re: ocr software. how do i find it?

I have the same need for OCR software to use with my Photosmart 5510.  However, when I downloaded the referenced package (23902_hpcom_ocr_120_003.exe) and ran it, the installer responds with:

"This update does not support any of the HP device drivers that you have on your PC.  You do not need this software update."  

 

Any suggestions on how to resolve this?  

Student
Posts: 1
Member Since: ‎01-16-2012
Message 4 of 13 (14,518 Views)

Re: ocr software. how do i find it?

How do I find OCR software for HP PS 5510? Ralph

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Student
Posts: 1
Member Since: ‎04-09-2012
Message 5 of 13 (13,970 Views)

Re: ocr software. how do i find it?

I have the same problem - install tells me that the drivers do not support the OCR software, although all my HP Photosmart 5510 software and my Windows 7 (64bit) are up to date. ????

Honor Student
Posts: 2
Member Since: ‎12-07-2011
Message 6 of 13 (13,967 Views)

Re: ocr software. how do i find it?

I downloaded FreeOCR from freeocr.net.  It works fine for limited use.  

 

 

Top Student
Posts: 4
Member Since: ‎06-30-2012
Message 7 of 13 (13,329 Views)

Re: ocr software. how do i find it?

This is NOT a solution and only cvauses more trouble. What's up with HP? Why don't they deal with this problem?

Student
Posts: 1
Member Since: ‎07-21-2012
Message 8 of 13 (13,171 Views)

Re: ocr software. how do i find it?

Hi, I have the same problem (I can't do ocr) but on a mac.

I've been searching the web and hp's site for a few houres now and can't find anything.

Can you help me?

 

My printer is a Photosmart 5514

I'm running Mac OSX 10.7.4

 

Thank you very much.

Top Student
Posts: 4
Member Since: ‎06-30-2012
Message 9 of 13 (13,167 Views)

Re: ocr software. how do i find it?

No one will answer. There is no ocr capabilities built into the 5510. There a re several free programs you can ijmstalle which will allow you to scan a document and have it recreated into text via th eocr softare, but there is no software specifically for the HP 5510 printer.  

Student
Posts: 1
Member Since: ‎11-10-2013
Message 10 of 13 (7,514 Views)

Re: ocr software. how do i find it?

The OCR is not working what to do?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation