05-01-2014 12:11 AM
I have an shortcut icon which lookes like the printer and was identified with the printer name (HPOFFICEJET 6500E710N-2), when I clicked the icon I was taken to a page which gave me many printer functions, e.g. ink, print quality, scanner,etc.. I updated my operatiing system from windows 8 to windows 8.1. The problem is that now when I click on the same icon it does not take me to the page I want to go to but to "printer setup & software" and I can not find the previous page I was trying to get to. HELP!!! Help me find the old page and icon to get there, please. RONRONSR
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05-04-2014 09:16 PM
According to this guide I found, an uninstall/reinstall should do the trick. Please have a look: After Upgrading the Computer from Windows 8 to Windows 8.1, Clicking Printer Assistant Displays a Pr...
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