Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎11-05-2012
Message 1 of 3 (4,752 Views)
Accepted Solution

product hp laserjet 1536dnf mfp scanner installation for windowsxp 64 bit

We upgraded my computer to Windows XP 64 bit.  I can install printer drivers for it, but have been unable to install scanner software.   Can you direct me to the proper installation page to do that?

Reply
0
Accepted Solution

Re: product hp laserjet 1536dnf mfp scanner installation for windowsxp 64 bit

Hi,

I afraid the printer is not supported at all on Windows XP 64-bit edition, although you may still be able to print using HP UPD, you will not be able to get any further on the specific OS envoirnment.

64-bit operating systems are only supported on newer operating system (Vista or above).

 

You may find the product specifications listed below:

NOTE:This product does not support Windows XP Professional x64 Edition, Windows 2000, 95, 98, 98 Second Edition, ME, 3.1, NT 4.0, 2003 server (64-bit).

 http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219779&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&os=2030&product=3974279&sw_lang=#N123

 

Shlomi

View solution in context
Provost
Posts: 13,077
Member Since: ‎01-03-2011
Message 2 of 3 (4,742 Views)

Re: product hp laserjet 1536dnf mfp scanner installation for windowsxp 64 bit

Hi,

I afraid the printer is not supported at all on Windows XP 64-bit edition, although you may still be able to print using HP UPD, you will not be able to get any further on the specific OS envoirnment.

64-bit operating systems are only supported on newer operating system (Vista or above).

 

You may find the product specifications listed below:

NOTE:This product does not support Windows XP Professional x64 Edition, Windows 2000, 95, 98, 98 Second Edition, ME, 3.1, NT 4.0, 2003 server (64-bit).

 http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219779&tmp_task=prodinfoCategory&cc=us&dlc=en...

 

Shlomi

Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution Smiley Happy
Honor Student
Posts: 2
Member Since: ‎11-05-2012
Message 3 of 3 (4,739 Views)

Re: product hp laserjet 1536dnf mfp scanner installation for windowsxp 64 bit

Yes.  We updated to Windows 7 64-bit and that solved the issue.  Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation