11-05-2012 03:44 PM
We upgraded my computer to Windows XP 64 bit. I can install printer drivers for it, but have been unable to install scanner software. Can you direct me to the proper installation page to do that?
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11-06-2012 11:51 AM
I afraid the printer is not supported at all on Windows XP 64-bit edition, although you may still be able to print using HP UPD, you will not be able to get any further on the specific OS envoirnment.
64-bit operating systems are only supported on newer operating system (Vista or above).
You may find the product specifications listed below:
NOTE:This product does not support Windows XP Professional x64 Edition, Windows 2000, 95, 98, 98 Second Edition, ME, 3.1, NT 4.0, 2003 server (64-bit).
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