Question
Reply
 
Honor Student
dr_ide_my
Posts: 3
Member Since: ‎06-26-2012
Message 1 of 6 (3,931 Views)

"Fatal Error 7" during "Firmware Corrupt" update on HP LaserJet Pro M1536dnf MFP series printer

-HP LaserJet Pro M1536dnf MFP

 

-Windows 7

 

-"Fatal Error 7" & "Firmware Corrupt" error on the printer screen menu

 

-Using E-print and as Network printer

 

-Please help to fix this error

Grad Student
Sreenag_K
Posts: 260
Member Since: ‎06-09-2012
Message 2 of 6 (3,929 Views)

Re: "Fatal Error 7" during "Firmware Corrupt" update on HP LaserJet Pro M1536dnf

Check if this article in the below link helps.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02266980&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...

 

Post the update of the solution provided for further help.

Let us know for more!

"I work for HP."
Click the Kudos star to say thanks
Please mark Accept As Solution if it solves your problem

Regards
Sreenag
Honor Student
dr_ide_my
Posts: 3
Member Since: ‎06-26-2012
Message 3 of 6 (3,925 Views)

Re: "Fatal Error 7" during "Firmware Corrupt" update on HP LaserJet Pro M1536dnf

TQVM Sreenag_K,

 

I already did.. BUT SADLY.. those not accepted solution.. im sorry.. ill keep on troubleshooting.. maybe somebody else can help.. please..

Distinguished Professor
SeanS
Posts: 3,102
Member Since: ‎11-22-2011
Message 4 of 6 (3,900 Views)

Re: "Fatal Error 7" during "Firmware Corrupt" update on HP LaserJet Pro M1536dnf


dr_ide_my wrote:

TQVM Sreenag_K,

 

I already did.. BUT SADLY.. those not accepted solution.. im sorry.. ill keep on troubleshooting.. maybe somebody else can help.. please..


Hey there. Have you seen this document: A 'Firmware Corrupt Ready 2 Download' Error Message Displays on the Control Panel in Windows XP

 

Although this document is for XP everything should be fairly similar in Windows 7. Let me know if this helps at all to resolve the issue. If not post back with any new details and we can continue from there.

 

Thanks

Sean :smileyhappy:

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Top Student
HP-Raleigh
Posts: 5
Member Since: ‎07-12-2012
Message 5 of 6 (3,616 Views)

Re: "Fatal Error 7" during "Firmware Corrupt" update on HP LaserJet Pro M1536dnf

[ Edited ]

I have the same problem, but your suggestions have not helped.  My experience is that the firmware starts to download, but the process fails as it is about to start erasing. 

 

Do you have any more ideas on how to solve this issue?

Distinguished Professor
Kyle_W
Posts: 4,755
Member Since: ‎04-26-2011
Message 6 of 6 (3,579 Views)

"Fatal Error 7" during "Firmware Corrupt" update on HP LaserJet Pro M1536dnf MFP series printer

There is not a whole lot that can be done to resolve a corrupt firmware, as it usually bricks the printer. If the printer is still under warranty, I would suggest contacting HP phone support at 1-800-474-6836.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation