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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-26-2012 02:50 AM

HP Recommended

-HP LaserJet Pro M1536dnf MFP

 

-Windows 7

 

-"Fatal Error 7" & "Firmware Corrupt" error on the printer screen menu

 

-Using E-print and as Network printer

 

-Please help to fix this error

5 REPLIES 5

‎06-26-2012 02:53 AM - last edited on ‎04-19-2016 10:27 AM by HP Administrator

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Check if this article in the below link helps.

 

http://support.hp.com/us-en/document/c02266980

 

Post the update of the solution provided for further help.

Let us know for more!

"I work for HP."
Click the Kudos star to say thanks
Please mark Accept As Solution if it solves your problem

Regards
Sreenag
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‎06-26-2012 03:41 AM

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TQVM Sreenag_K,

 

I already did.. BUT SADLY.. those not accepted solution.. im sorry.. ill keep on troubleshooting.. maybe somebody else can help.. please..

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‎06-28-2012 01:22 PM - last edited on ‎02-21-2017 08:40 PM by HP Administrator

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@dr_ide_my wrote:

TQVM Sreenag_K,

 

I already did.. BUT SADLY.. those not accepted solution.. im sorry.. ill keep on troubleshooting.. maybe somebody else can help.. please..

Hey there. Have you seen this document: A 'Firmware Corrupt Ready 2 Download' Error Message Displays on the Control Panel in Windows XP

 

Although this document is for XP everything should be fairly similar in Windows 7. Let me know if this helps at all to resolve the issue. If not post back with any new details and we can continue from there.

 

Thanks

Sean Smiley Happy

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‎10-02-2012 08:50 AM - edited ‎10-02-2012 08:51 AM

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I have the same problem, but your suggestions have not helped.  My experience is that the firmware starts to download, but the process fails as it is about to start erasing. 

 

Do you have any more ideas on how to solve this issue?

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‎10-04-2012 01:06 PM

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There is not a whole lot that can be done to resolve a corrupt firmware, as it usually bricks the printer. If the printer is still under warranty, I would suggest contacting HP phone support at 1-800-474-6836.
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